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Erhard BMW of Farmington Hills - Service Center

Farmington Hills, MI

4.8
607 Reviews

607 Reviews of Erhard BMW of Farmington Hills - Service Center

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May 19, 2020

Bmw X5 Great service. Jim Cash gives his full attention to details of the job. Keeps customers updated all times. Thanks for a awesome experience. Wil More

by MichiganRob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cash
May 21, 2020 -

BMW of Farmington Hills responded

Michiganrob, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW. If you have any further questions, please give us a call. We're always happy to help!

May 18, 2020

Airbag recall Great service experience with my 330i at Erhard BMW in Farmington Hills. Car needed an oil change, the airbag recall completed and some diagnostics wo More

by jloemker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
May 21, 2020 -

BMW of Farmington Hills responded

Jloemker, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW. We look forward to your next visit! Take care!

May 16, 2020

Service was on time, finished when they promised and well worth it. The dealer did a great job with social distancing for guests awaiting their vehicles More

by Ubrino
Recommend Dealer
Yes
Employees Worked With
Service staff team
Jun 01, 2020 -

BMW of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 15, 2020

Service during a pandemic My CPO vehicle developed a problem during lockdown. Being in a higher risk group, I had concerns over how it would be handled. BMW roadside picked my More

by doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Jun 01, 2020 -

BMW of Farmington Hills responded

Doug, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW. We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2020

Great customer service, great attention to detail! I will recommend this dealership for service to my friends and family! Thank you for the brand new 2020 bmw loaner while my car was getting serviced 😎 More

by Vjones
Recommend Dealer
Yes
Employees Worked With
Jim
May 15, 2020 -

BMW of Farmington Hills responded

Vjones, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW. We hope to see you soon! We look forward to your next visit! Take care!

May 12, 2020

positive experience the appointment was easy to make, convenient drop off, service completed on time, work was done properly, and vehicle was washed and prepped for picku More

by nyrhtak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jim
May 15, 2020 -

BMW of Farmington Hills responded

Nyrhtak, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2020

Excellent customer service; light went on to stop the car safely and contact bmw roadside service; I was connected to dealership moments after; tow truck came in 30 minutes after and I was provided with loan More

by Dan
Recommend Dealer
Yes
Employees Worked With
Chad
May 15, 2020 -

BMW of Farmington Hills responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Erhard BMW

May 11, 2020

Erhard has made it easy to get quality repairs on my Z4 ... Whitmer never fixed the xxxx roads so potholes have been a problem for a Z!!! Fortunately Erhard keeps me on the road! More

by Who Dat ...
Recommend Dealer
Yes
Employees Worked With
Chad
May 15, 2020 -

BMW of Farmington Hills responded

Hi Who Dat ..., we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

May 09, 2020

I like this dealership. I am treated with respect, they get the service done, and I don’t feel like they have skipped or missed anything. More

by pmhk
Recommend Dealer
Yes
Employees Worked With
No
May 15, 2020 -

BMW of Farmington Hills responded

Pmhk, we are glad we could help! We look forward to your next visit! Take care!

May 08, 2020

I spent close to 7000 dollars in repair and was very disappointed at the way that the car was cleaned Apart from a superficial wash the car was pretty dirty inside with many stain marks and so much d More

by kananth1
Recommend Dealer
No
Employees Worked With
Don’t know
May 15, 2020 -

BMW of Farmington Hills responded

Hi Kananth1, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Here at Erhard BMW, we are always looking for ways to improve; we appreciate your input. We have shared your feedback with the manager and hope to be of assistance in the future.

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