Erhard BMW of Farmington Hills - Service Center

Chad & Ken were very courteous upon my arrival and at time of my vehicle pickup Ken called to let me know my car is ready. time of my vehicle pickup Ken called to let me know my car is ready. More

The dealership is under construction. The road outside is being black topped. The service was quick, service man Jason was polite and check out was quick. Car was washed, looked great Thanh you is being black topped. The service was quick, service man Jason was polite and check out was quick. Car was washed, looked great Thanh you More

Consistently phenomenal service!! Erhard BMW always exceeds expectations. Their desire to acknowledge my concerns and work with me to resolve the situation was outstanding. Always fr Erhard BMW always exceeds expectations. Their desire to acknowledge my concerns and work with me to resolve the situation was outstanding. Always friendly, professional and committed to providing first-class service. More

Usually provide top rated service, service was delayed this time- maybe because of the pandemic? Service advisor- Jim Cash was very professional and kept me in the loop this time- maybe because of the pandemic? Service advisor- Jim Cash was very professional and kept me in the loop More

An excellent scheduling and service experience. Erhard BMW of Farmington Hills is and has always been focused on delivering a superior customer service experience. During the period of business clos Erhard BMW of Farmington Hills is and has always been focused on delivering a superior customer service experience. During the period of business closures, home quarantine and social distancing Erhard was very effective in designing a process to deliver excellent service given the constraints imposed as a result of the pandemic. BMW scheduled my service at 10 am, received my vehicle, performed the service and delivered my vehicle by 4 pm. More

Professional and Knowledgeable Staff! Everyone here is professional , respectful and knowledgeable. Even though the place is under construction , it's still clean! Hope the construct Everyone here is professional , respectful and knowledgeable. Even though the place is under construction , it's still clean! Hope the construction ends soon. "Keep Up the Great Job" More

Excellent services all the time. Professional staff and courteous. They make sure that all my concerned are addressed and taken cared of. It is always a pleasant experience with this dealership. courteous. They make sure that all my concerned are addressed and taken cared of. It is always a pleasant experience with this dealership. More

Erhard Experience. Courteous welcome. Friendly and meaningful discussion. Unassuming staff. No waiting, on time service and delivery. Efficient service. Overall wel Courteous welcome. Friendly and meaningful discussion. Unassuming staff. No waiting, on time service and delivery. Efficient service. Overall welcoming atmosphere. Productive recommendations for follow up. More

Ken Foster is a true professional and great asset to Erhard BMW. The service was prompt and my vehicle was ready at the time promised when I dropped it off. Erhard BMW. The service was prompt and my vehicle was ready at the time promised when I dropped it off. More

Outstanding. Fast clean service with a smile. Cant wait to go back for my oil change. I felt like i was at home. Good job. to go back for my oil change. I felt like i was at home. Good job. More