Erhard BMW of Farmington Hills - Service Center

The staff are outstanding! Excellent service! Everyone I have ever dealt with at Erhardt have been commendable. I have been a customer there for 20 years! I have ever dealt with at Erhardt have been commendable. I have been a customer there for 20 years! More

Chad was very friendly, concerned and clear on each step needed to get my vehicle back timely and running well. Definitely give two thumbs up!!! needed to get my vehicle back timely and running well. Definitely give two thumbs up!!! More

Amazing as always This dealership as alway does a first class job on my BMW. The work in done on time, the service person is first rate Thank You This dealership as alway does a first class job on my BMW. The work in done on time, the service person is first rate Thank You More

service Overall great experience -- super efficient and highly flexible. the loaner car was very clean and when I received my car back it had been cleaned in Overall great experience -- super efficient and highly flexible. the loaner car was very clean and when I received my car back it had been cleaned inside and out! More

Jim Cash was very professional and kind! Thank You Mr.Cash. On time service and repair. Car was washed. Area was clean. Everything was great Mr.Cash. On time service and repair. Car was washed. Area was clean. Everything was great More

Great! The dealership is always clean and the service is always excellent and friendly.They are always on time and the waiting area is very comfortable. The dealership is always clean and the service is always excellent and friendly.They are always on time and the waiting area is very comfortable. More

Fix the tire, rim and a wheel alignment before noon like it never happened. Also used BMW roadside assistant very helpful on a Holiday weekend. it never happened. Also used BMW roadside assistant very helpful on a Holiday weekend. More

Software Update & Oil Change Chad was very helpful and prompt. He saw me first thing in the morning and had a loaner vehicle available. Car was promised by 2:00PM. Received a phon Chad was very helpful and prompt. He saw me first thing in the morning and had a loaner vehicle available. Car was promised by 2:00PM. Received a phone call before noon that it finished! Thank you Chad! Just a note, the loaner car was low on fuel (60 MTE). More

Environmental and staff are friendly and pleasant. I was welcomed immediately upon arrival. Questions were explained and answered. Car was washed. Loaner car was great. welcomed immediately upon arrival. Questions were explained and answered. Car was washed. Loaner car was great. More

Rattle fix! Had rattle in both doors of my 2016 428. Dealership was able to find and fix both rattles. Nothing worse than a high end car that starts rattling! Had rattle in both doors of my 2016 428. Dealership was able to find and fix both rattles. Nothing worse than a high end car that starts rattling! More