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Erhard BMW of Farmington Hills - Service Center

Farmington Hills, MI

4.8
608 Reviews

608 Reviews of Erhard BMW of Farmington Hills - Service Center

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June 23, 2020

Outstanding Service Jim in Service was friendly and very efficient in getting my service needs taken care of. He was is constant communication with me with repect to my More

by BMW323 ci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in Service
Jun 25, 2020 -

BMW of Farmington Hills responded

Bmw323 Ci, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 23, 2020

I worked with Jason Betts, and the service was flawless. I received an full analysis of the issue with my car. Everything was great as always. More

by jlock828
Recommend Dealer
Yes
Employees Worked With
Jason Betts
Jun 25, 2020 -

BMW of Farmington Hills responded

Jlock828, we are so happy to read such a great review about Erhard BMW! If you have any further questions, please give us a call. We're always happy to help!

June 22, 2020

I took my BMW 328xi in for service and Ken Foster my Service Advisor was very helpful and professional, he addressed all my service needs. Thank you ! More

by dctisdale1
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Jun 28, 2020 -

BMW of Farmington Hills responded

Dctisdale1, we're happy you found our staff to be so supportive during your experience here at Erhard BMW. Thank you, and have a fantastic day!

June 22, 2020

Scheduled service and maintenance Good job no wait constant contact with the department by text all good paid more but i wont go anywhere else .. my car was also delivered washed . More

by Bmwcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cash
Jun 25, 2020 -

BMW of Farmington Hills responded

Bmwcustomer, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 20, 2020

Excellence in Service The entire team at Erhard BMW is professional, helpful and always take care of my service needs. Jason Betz and everyone at the Farmington Hills loca More

by lkshep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Betz
Jun 28, 2020 -

BMW of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 19, 2020

The people at ernhard BMW are very friendly and courteous. The always take care of my needs. I've been to James and Ken. They get you in and out quickly and listen to what your telling them. Thank More

by gmanser55
Recommend Dealer
Yes
Employees Worked With
James and Ken in service
Jun 28, 2020 -

BMW of Farmington Hills responded

Gmanser55, reviews like this give us motivation and help us ensure we provide high-quality care.

June 19, 2020

The service is great! The mile service was reviewed. The office called to give me an update of the findings. The office also checked to see if there were any factory defects reported and then completed the More

by vgriffinalexander
Recommend Dealer
Yes
Employees Worked With
Jason Betts
Jun 28, 2020 -

BMW of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 16, 2020

Tire change & detailing Erhard BMW is always professional, that's why I've remained a loyal customer for years. Tom Kelly has always followed up on his vehicle leases. More

by Scott T Cartwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, in service
Jun 16, 2020 -

BMW of Farmington Hills responded

Scott T Cartwright, we are so happy to read such a great review about Erhard BMW!

June 15, 2020

I I love this BMW dealership. They are always polite, excellent and prompt. The service sheet is always explained to the client. Thank You very much. More

by Gooch.stonesoup
Recommend Dealer
Yes
Employees Worked With
Ken Foster and crew
Jun 16, 2020 -

BMW of Farmington Hills responded

Hello Gooch.stonesoup, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

June 15, 2020

Great personal attention - they always take the extra time to make your visit better. The follow up and keeping you updated on what is happening with your car in service. More

by pinto1rich
Recommend Dealer
Yes
Employees Worked With
J. Betts
Jun 16, 2020 -

BMW of Farmington Hills responded

Pinto1rich, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW!

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