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BMW of Farmington Hills

Farmington Hills, MI

4.8
862 Reviews

38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 862 reviews

November 01, 2021

Everyone was great! My experience was flawless and I cannot recommend any more highly. Excellent. More

by bgarretson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Polsgrove
November 01, 2021

Our salesman, Ilir, and everyone we dealt with was very helpful, knowledgeable, and friendly. We definitely recommend them! More

by banditom009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilir Doresi, Michael Hymes
November 01, 2021

Outstanding service provided by Shannon, very knowledgeable, understanding and friendly. She immediately gained lot of trust and I would definitely consider going to her again for my next car. More

by Sunit kapur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Polsgrove
October 31, 2021

We worked with Chad in the service department and had a quality experience. He is knowledgeable, professional and kept us updated throughout the repair process. Highly recommend! More

by aniffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Nov 01, 2021 -

BMW of Farmington Hills responded

Hi Aniffin, thank you so much for your positive comments about Erhard BMW of Farmington Hills!

October 30, 2021

Friendly clean service department, very quick and efficient. I will happily use them again for my BMW. More

by robii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Nov 01, 2021 -

BMW of Farmington Hills responded

Hi Robii, we are very happy to have provided you with such a positive experience!

October 29, 2021

The service department representative was friendly and professional. The work was performed quickly and I felt comfortable that all issues had been addressed. More

by Lynnehuismann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Nov 01, 2021 -

BMW of Farmington Hills responded

Lynnehuismann, thank you for your kind words and this wonderful review!

Nov 01, 2021 -

BMW of Farmington Hills responded

Lynnehuismann, thank you for your kind words and this wonderful review!

October 28, 2021

I absolutely love going to this dealership for service. I purchased my vehicle from Grand Blanc, MI and Farmington treats my vehicle as though I purchased it from them. My BMW is older and is treated as More

by Ms. A2.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad and Julian are AMAZING
Nov 01, 2021 -

BMW of Farmington Hills responded

Hi Ms. A2.! We're so happy we were able to help you out!

Nov 01, 2021 -

BMW of Farmington Hills responded

Hi Ms. A2.! We're so happy we were able to help you out!

October 28, 2021

Fast, Efficient, Courteous, ProfessionalA job well done. Fast, Efficient, Courteous, Professional A job well done. Just wish you were a little closer to home. Thanks for the car wash! More

by Cooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know
Nov 01, 2021 -

BMW of Farmington Hills responded

Hi Cooper! We're so happy we were able to help you out! I'm not sure if we will be able to move closer to your home but we will see what we can do :)

Nov 01, 2021 -

Cooper responded

A safe and mild winter to you. 😊

October 27, 2021

Excellent Service Thanks to Chris for locating Excellent Service Thanks to Chris for locating problem and advising solutions! Hope to work with this dealership in the future! More

by trexplanetmarketing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Service Department Manager
Oct 29, 2021 -

BMW of Farmington Hills responded

Hi Trexplanetmarketing, we are very happy to have provided you with such a positive experience!

October 26, 2021

Timely, professional and detailed in their work. Overall great experience with Attendant and overall team. More

by john.reed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hudson
Oct 28, 2021 -

BMW of Farmington Hills responded

Hi John.reed, we are very happy to have provided you with such a positive experience!

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