BMW of Farmington Hills

This is the second time I have worked with Kurt to purchase a vehicle. This time I worked with Kurt from the start (In the first purchase, Kurt took over the account from another rep who quit the deal purchase a vehicle. This time I worked with Kurt from the start (In the first purchase, Kurt took over the account from another rep who quit the dealership.) The entire experience has been great. For this particular experience, there were mistakes made in my purchase agreement in terms of C.O.B. While I did signed it by mistake, Kurt and the sales manager did not hesitate to correct for the mistake at delivery. I took "honoring a deal", even if it is simply verbal, very seriously. Being a reputable dealer, I expect them to do the right thing, and they did. Besides, Kurt addressed all my questions and concerns about the vehicle and pricing to my satisfaction. I am someone who would explore all options before making a decision. Kurt is also very accommodating while making the delivery. The entire delivery process is as streamline as it could possibly be, even though I had to return a previously leased vehicle to another dealership of a different make. More

For my new BMW lease car, Kurt did a great job in making the process as smooth as ever possible. I enjoyed especially that all administratitive work has been handled by the Erhard crew. the process as smooth as ever possible. I enjoyed especially that all administratitive work has been handled by the Erhard crew. More

I have rated great for everything, being a female and going into a dealership to purchase a car can be very intimidating. They made me feel comfortable and made sure I knew and understood the car before going into a dealership to purchase a car can be very intimidating. They made me feel comfortable and made sure I knew and understood the car before leaving. I loved your in-house license p,ate and tags, just one less stop to make when purchasing a vehicle. My initial visit July 3 was to purchase a new 3 series BMW, but the mor I thought about the miles that I would put on it, I changed my mind to buy a pre-owned 3 series, no one pressured me on that decision, so Thank You. Kim Lammers More

I was in the market for my first BMW, wanting to go the certified pre-owned (CPO) route, and have heard numerous good things abou the Erhard dealerships as well as their sales force. My experience while a certified pre-owned (CPO) route, and have heard numerous good things abou the Erhard dealerships as well as their sales force. My experience while at the Farmington Hills dealership was nothing but exceptional, Ramzy was very knowledgeable about the car, which was perfect for me as I had multiple questions. He was not trying to push me into buying the car, but rather educating me on all that the BMW automobiles have to offer. The price was reasonable, Erhard worked with me to get the financing and price I was comfortable with, and in the end because of their willingness to make the customer happy I was able to get into my first BMW. I would definitely recommend Erhard to anyone looking for a CPO BMW. More

I have dealt with erhard for the past three years since moving to Michigan. Having owned and bought BMW's for more than 35 years in South Africa, the UK and now the USA I can say that Erhard delivers serv moving to Michigan. Having owned and bought BMW's for more than 35 years in South Africa, the UK and now the USA I can say that Erhard delivers service and assistance along with the best BMW dealers anywhere. More

This is my first BMW and I am sorry that I didn't discover BMW years ago. The buying experience was exceptional. From the moment I walked into the dealership to delivery of my vehicle. On a scale f discover BMW years ago. The buying experience was exceptional. From the moment I walked into the dealership to delivery of my vehicle. On a scale from 1-5, I give Steve and your entire dealership a 10! I set high standards when it comes to purchasing products. Erhard exceeded those expectations! Thank You for "personalizing" my experience. By the way, the car is great! Now I know what all the excitement is about BMW's. Thank You! More

from the time that we walked through the door, everyone treated us as we where old friends. our client advisor and financial advsior were so pleasant to work with.I felt that they had our best interested. treated us as we where old friends. our client advisor and financial advsior were so pleasant to work with.I felt that they had our best interested. we feel that we have found a new home for any of our car issues. More

The sales (leasing) experience was smooth and trouble-free from beginning to end. The salesman, Ramzy Elkawa, was helpful and knowledgeable about the product, lease terms, etc. The was no rushi trouble-free from beginning to end. The salesman, Ramzy Elkawa, was helpful and knowledgeable about the product, lease terms, etc. The was no rushing and no attempt to hustle me into a vehicle that was not exactly what I wanted. More

I had great experience working with Ramzy, he was very professional and patient, the dealership environment is very friendly too, I will definitely recommend to whom are looking. professional and patient, the dealership environment is very friendly too, I will definitely recommend to whom are looking. More

I chose them after several weeks of searching online and at other dealerships. They are very Customer-oriented, courteous and efficient. Extremely competent. I will start with them on my next vehicle purcha at other dealerships. They are very Customer-oriented, courteous and efficient. Extremely competent. I will start with them on my next vehicle purchase. More