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BMW of Farmington Hills

Farmington Hills, MI

4.8
862 Reviews

38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 862 reviews

October 05, 2019

Think we're expensive? YES I have a BMW 323ci, I purchased in Ann Arbor, Michigan in year "2000" - brand new with 7 miles on the odometer. I drove it during the summer for 2 ye More

by GDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cash
Oct 07, 2019 -

BMW of Farmington Hills responded

GDR, we are disappointed you are not satisfied with your recent visit. We take a lot of pride in being a family owned business that has serviced the metro Detroit area for over 50 years. We have forwarded your feedback to your adviser Jim and the manager Dan. If it is convenient, you can reach Dan directly at 248-699-3055 to discuss your concerns. Thank you and we hope you have a great week.

October 04, 2019

service visit As always for the last 15 years I had an excellent service visit. ken has been great and I can not thank him enough for the great job he is doing. More

by Nick Aravas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Oct 07, 2019 -

BMW of Farmington Hills responded

Thank you for taking the time to let us know how we did. It means a lot to Ken and the team.

October 02, 2019

Great service I bought my car at Erhard BMW in Farmington Hills, because of the service department. After bringing my husbands car in for service, I was so impresse More

by Lhurls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter in service
Oct 03, 2019 -

BMW of Farmington Hills responded

Thank you so much for your kind words about Chad and the team at Erhard BMW of Farmington Hills. It means a lot to the team that works hard for our guests. Enjoy the rest of your week!

September 28, 2019

Great Service & Fantastic SA Over the last 10 years we have had great service by Ken Foster who is an amazing SA at the dealership. He is on the mark and always courteous and help More

by A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Sep 30, 2019 -

BMW of Farmington Hills responded

Thank you for such a great review about Ken and the team here at Erhard BMW of Farmington Hills. Your feedback is very appreciated!

September 25, 2019

Excellent Service Department! Although I'm sure all the other SAs are great as well, Jason Betts has consistently provided my car and me outstanding service and care since it was n More

by Zitiwon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Betts, Dave Howard
Sep 25, 2019 -

BMW of Farmington Hills responded

Thank you for taking the time to write such wonderful things about the team here at Erhard BMW of Farmington HIlls. It really measn a lot and we are happy to share with Jason and Dave!

September 22, 2019

5 star service Excellent service, education and respect for my car. Long standing relationship with this dealership due to service team and quality of visits and Em More

by Beemer girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad ( ken and Jason are always great too!
Sep 23, 2019 -

BMW of Farmington Hills responded

Thank you so much for taking the time to leave such a positive review. We have already passed along your wonderful comments to Chad and his teammates. Have a wonderful week!

September 20, 2019

Service on existing 340 and purchase of pre owned X5 The team at Erhard is outstanding, good communication, friendly, accommodating of needs. Highly recommend Erhard to anyone that is looking to service More

by Chris C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Craven, Rob Johnson, Kevin (closing), Peggy (service)
Sep 20, 2019 -

BMW of Farmington Hills responded

Thank you very much for taking the time to leave such a positive review. We hope you enjoy your weekend!

September 19, 2019

Great Experices: car service and sales I’ve been with Erhard for about 8 years, after moving from Illinois (Northfield dealership). Both services are great, but Erhard Farmington Hills is s More

by jz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramzy Elkawa, Jim Cash
Sep 20, 2019 -

BMW of Farmington Hills responded

Thank you so much for such a great review of Ramzy, Jim and the team! We hope you have a wonderful weekend!

September 19, 2019

Service Visit I have never had a bad experience at Erhard BMW of FH. Scheduling service is so easy on line. Car has always been done when promised and when you ne More

by Cassie L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Sep 20, 2019 -

BMW of Farmington Hills responded

Thank you Cassie - your kind review really means a lot to the entire team. We are happy to share it with the team! Enjoy your weekend.

September 17, 2019

That's why I'm connected. It's no wonder you see so many BMWs on the road. The overall feeling of driving a car that performs so well and looks so great is why I choose BMW. More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk, Tom, Jason
Sep 18, 2019 -

BMW of Farmington Hills responded

Thank you for taking the time to share your positive review with us. It really means a lot to the entire team and we are happy to pass it along. Have a great day!

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