Back

BMW of Farmington Hills

Farmington Hills, MI

4.8
862 Reviews

38700 Grand River Ave.

Farmington Hills, MI

48335

Directions

By Type

Showing 862 reviews

November 04, 2021

Good and accurate service.They provide accurate information about your car and what exact services you need. More

by Sai Nikhil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chadd
November 04, 2021

BMW a wonderful car dealership. My car was taken care of, and prepared for me to take care of, and be safe while driving. More

by Walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Joy. She is wonderful.
Nov 04, 2021 -

Walker responded

Good.

November 04, 2021

Have had both my BMWs serviced at this dealership, a total of over 15 years. Service personnel, Jason Betts and Chad Rossetter, are outstanding. More

by MLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Betts, Chad Rossetter
November 04, 2021

My service advisor Ken, was outstanding. Did a great job with explaining their service process. And, when my car was ready. Phoned me personally, to say we are good to good all set. he also provided a shut More

by hcarter31961
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Foster
November 04, 2021

Overall great service very friendly. Service advisor Ken was great. Very clear as to process More

by hcarter31961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken foster
November 04, 2021

Excellent work performed by professionals. Thank you to Kendrick and the team at Erhardt BMW!!! More

by aaron_vandyke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendrick
November 03, 2021

Chad is great in the service area. Always on time and very respectful of my needs. More

by bjteichman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
November 02, 2021

I've been using Erhard BMW since 2007, never had a bad experience with either sales or service. My service writer is Jason Betts very outstanding in knowledge of my two BMW'S. Spot on with diagnosing any More

by joeruggirello
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Betts
November 02, 2021

Very accommodating with last minute service (flat tire) in spite of busy morning in service dock More

by Laurenbeth55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
November 02, 2021

Service performed without an appointment and complied with no wash request. NA NA NA NA More

by mtg1600
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy
...
8
...