BMW of Farmington Hills

3rd vehicle from Erhard Easy to deal with! Great selection of new and used vehicles. Service department is also easy to deal with. Appointments are fairly easy to book and BM Easy to deal with! Great selection of new and used vehicles. Service department is also easy to deal with. Appointments are fairly easy to book and BMW loaners are usually available. More

Quick and professional help I took my car in for service and received a loaner. Everything was done quickly and professionally and i have no complaints. Ken was friendly and help I took my car in for service and received a loaner. Everything was done quickly and professionally and i have no complaints. Ken was friendly and helpful More

Erhard BMW - Farmington I have been going to this dealer for all service for my vehicle since I got it! Love the atmosphere and the quality of work...you can trust them! My I have been going to this dealer for all service for my vehicle since I got it! Love the atmosphere and the quality of work...you can trust them! My son took car to another local BMW dealer and was quoted 300.00 more than I paid. Thank goodness he called me to check in before they started to work on my vehicle. More

Attentive customer service I had a recall notice and an oil change done on 10/11/19. Service Advisor was Jim Cash. He did a very thorough and comprehensive review of my car, I had a recall notice and an oil change done on 10/11/19. Service Advisor was Jim Cash. He did a very thorough and comprehensive review of my car, and was knowledgeable and helpful. Couldn't ask for a better experience! More

Excellent service and inspection services Brought in my X5M with an engine malfunction warning. Jim (service adviser) was great. Very pleasant and easygoing had my car back to me same day. Tha Brought in my X5M with an engine malfunction warning. Jim (service adviser) was great. Very pleasant and easygoing had my car back to me same day. Thank you! More

Excellent Customer Service I have been very happy with the service and treatment I have received from the Erhard staff. They are always professional, courteous, and pleasant. Jo I have been very happy with the service and treatment I have received from the Erhard staff. They are always professional, courteous, and pleasant. Joy Derricks, in particular, was great to work with when a few issues needed to be attended to with my newly purchased vehicle. I'm very excited to see the facility once all of the construction has been completed. More

Outstanding customer services I am very pleased with the service and the attention given by the staff . They are professional and great at getting me back in my auto fast . After, I am very pleased with the service and the attention given by the staff . They are professional and great at getting me back in my auto fast . After, correcting issues regarding my auto. Kenneth foster is awesome ! More

2014 428i Service Erhard has the best service department that I have ever used. Everyone that I have dealt with was courteous and knowledge. Nice loaner if my car has t Erhard has the best service department that I have ever used. Everyone that I have dealt with was courteous and knowledge. Nice loaner if my car has to stay overnight. More

Great service, in & out fast, or always a car if you need it; a pleasure to visit, I would like to see an improved waiting area! maybe a bloody mary bar it; a pleasure to visit, I would like to see an improved waiting area! maybe a bloody mary bar More

Great customer service in the service department I had to schedule a weekend appointment to pick up a part and my regular service person wasn't there that day, which they told me in advance. My regul I had to schedule a weekend appointment to pick up a part and my regular service person wasn't there that day, which they told me in advance. My regular service person informed the staff so that they would know what to do when I arrived. They were able to help me and were so kind to me and my toddler son. The staff made sure to say hi to him and engaged him in conversation. More