BMW of Farmington Hills

Thank you Joy for providing such excellent Customer Joy and professional service! Your assistance with getting me in and out was greatly appreciated! Loyal Customer and professional service! Your assistance with getting me in and out was greatly appreciated! Loyal Customer More

I always have a fantastic experience at Erhard BMW of Farmington Hills. Chad Rossiter is the very BEST and he never fails to make you feel like his only customer. Farmington Hills. Chad Rossiter is the very BEST and he never fails to make you feel like his only customer. More

Thank you Joy- windshield chip repair looks perfect! Timely service and friendly staff. Very pleased with my experience and would absolutely recommend this dealership to others. Timely service and friendly staff. Very pleased with my experience and would absolutely recommend this dealership to others. More

Repair work on my 328i which got Hydrolocked I'm very happy that the techs at Erhard BMW were able get my car up and running again after getting the Engine to hydrolock due to water intrusion. I I'm very happy that the techs at Erhard BMW were able get my car up and running again after getting the Engine to hydrolock due to water intrusion. I had to get the air filter and spark plugs changed along with an oil change. Luckily the engine wasn't damaged which would've been a severe impact Thanks for the quick repair and prompt response guys!. More

Disappointed in time it took for scheduled oil change 90 minutes for a scheduled oil change (only) is unacceptable. Service area did not even appear busy. I was not even kept informed of delay. 90 minutes for a scheduled oil change (only) is unacceptable. Service area did not even appear busy. I was not even kept informed of delay. More

Professional and courteous. I really appreciated the attentive service from the moment I dropped the car, the updates on the progress, to getting me on my way when I picked my ca I really appreciated the attentive service from the moment I dropped the car, the updates on the progress, to getting me on my way when I picked my car up. Nothing is more valuable then my time, and Erhard respected this. Thanks Chad! More

Services Mr. Chad R. Is such pleasant person to talk. This was my first experience at service area. He made me feel so comfortable and provided all the help I Mr. Chad R. Is such pleasant person to talk. This was my first experience at service area. He made me feel so comfortable and provided all the help I needed with car software upgrade and oil services. More

Consistently Outstanding My two BMWs are like family members who also need occasional visits to maintain their health, and I completely trust taking them to see "Dr". Jason Be My two BMWs are like family members who also need occasional visits to maintain their health, and I completely trust taking them to see "Dr". Jason Betts and "Dr." Dave Howard, as I have done for years! They truly treat my cars and me as if members of their family! Their expertise, friendliness, support, courtesy...all the positive attributes...are extended to the highest degree. I recommend this service organization very strongly and without reservation. More

Excellent experience I was extremely satisfied with my experience Joy was great on communicating with me and getting all the problems solved They fixed everything for me I was extremely satisfied with my experience Joy was great on communicating with me and getting all the problems solved They fixed everything for me and matched Belle tire on the tires More

Ken Foster deliver great services Ken Foster is my service advisor since I bought my 2008 BMW 5 series. His customer service is top notch! He never let me down and he goes all out to Ken Foster is my service advisor since I bought my 2008 BMW 5 series. His customer service is top notch! He never let me down and he goes all out to accommodate me and works around my schedule More