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BMW of Farmington Hills
Farmington Hills, MI
862 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 862 reviews
November 25, 2019
Service was done in the timeframe as promised. Jim Cash was courteous, professional and responsive to my questions and concerns. Overall it was a great experience. was courteous, professional and responsive to my questions and concerns. Overall it was a great experience. More
by Lisa
Employees Worked With
Jim Cash
November 20, 2019
Overpriced but you probably already know this Everyone probably already knows this but dealerships like these survive on overcharging the customers in the name of better service. Tire cost: 275 a Everyone probably already knows this but dealerships like these survive on overcharging the customers in the name of better service. Tire cost: 275 at bmw, same tire price with installation in Belle tire: 166. There are numerous such examples. Loot in the name of service My heart broke when they charged me 400$ for diagnosis, gave me a 6000$ estimate (this is 50% more than a different unpretentious dealership) for a car worth 5000$ and did not even wash or vacuum my car properly. More
by V
Employees Worked With
Jason Bett, ken foster
November 19, 2019
Great service Ken Foster got me in for a brake issue and got it fixed on the same day. He also made very convenient with a loaner vehicle. Ken Foster got me in for a brake issue and got it fixed on the same day. He also made very convenient with a loaner vehicle. More
by 2015
Employees Worked With
Ken Foster
November 17, 2019
Driver assistance malfunctioned, lane change camera loose, asked me to pay $1900 for new windshield. I pressed the camera back and fixed it myself for zero dollar. loose, asked me to pay $1900 for new windshield. I pressed the camera back and fixed it myself for zero dollar. More
by X4
Employees Worked With
Joy
November 16, 2019
My experience at this dealer was excellent, thanks to Jason Betts. Friendly and efficient service. My vehicle was ready when promised. I will definitely keep returning to this BMW location for future ne Jason Betts. Friendly and efficient service. My vehicle was ready when promised. I will definitely keep returning to this BMW location for future needs. More
by Dan.bodak
Employees Worked With
Jason Betts
November 15, 2019
Excellent Customer Service Ken Foster has been great! I have had my BMW for 5 years and have always come to Erhard for service. While the price is likely a bit higher than I mi Ken Foster has been great! I have had my BMW for 5 years and have always come to Erhard for service. While the price is likely a bit higher than I might pay elsewhere, the customer service and quality of work is worth it to me. I also appreciate the free loaner car. In addition to that, I trust them. More
by Von
Employees Worked With
Ken Foster
November 12, 2019
High Quality Service I've had my BMW for nearly 12 years. Over those years, the quality of the service has been consistently high and the people are always professional a I've had my BMW for nearly 12 years. Over those years, the quality of the service has been consistently high and the people are always professional and respectful. Thanks to Chad Rossetter and the rest of the crew for keeping my car running and providing a pleasant service experience! More
by Pat
Employees Worked With
Chad Rossetter, Ken Foster
November 09, 2019
Thank you Ken for the great customer service I experienced with you and BMW. You provided me with a courtesy car that was a joy to drive. It was a simple oil change and a recall that was taken car experienced with you and BMW. You provided me with a courtesy car that was a joy to drive. It was a simple oil change and a recall that was taken care of and the car drove better on my drive home than when I brought it in. Thanks again. More
by Rabb
Employees Worked With
Kenneth Foster
