BMW of Farmington Hills
Farmington Hills, MI
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Erhard BMW is beyond all expectations I have never experienced a better dealership than Erhard BMW. I recently had my vehicle serviced at the Farmington Hills dealership and it was top no I have never experienced a better dealership than Erhard BMW. I recently had my vehicle serviced at the Farmington Hills dealership and it was top notch. My Service Advisor, Ken Foster, was very courteous and thorough and went above and beyond by taking care of an item that should have been performed while my vehicle was still covered under the maintenance warranty. When a customer gets treated like that why go anywhere else? I'm a customer for life. More
Lease continuation (sales) Excellent service provided by Steve Williams. This is my second time leasing, process and exact fit vehicle I was looking for. Very satisfied and reco Excellent service provided by Steve Williams. This is my second time leasing, process and exact fit vehicle I was looking for. Very satisfied and recommend everyone seeking BMW vehicles to visit Farmington Hills location. More
Erhard BMW always exceeds my expectations when I take my vehicle in for service. Jim Cash is my service advisor and he always listens to my concerns and answers all my questions. I highly recommend Erhard vehicle in for service. Jim Cash is my service advisor and he always listens to my concerns and answers all my questions. I highly recommend Erhard for anyone looking for service on a BMW vehicle. More
Awesome Service team Ken and Chad took care of the routine service well within the time promised and all was to my satisfaction. Recommend them with full confidence. Ken and Chad took care of the routine service well within the time promised and all was to my satisfaction. Recommend them with full confidence. More
Purchased my 10th BMW from them and have been a client of Tom Kelly since 2006. Working with a fair and honest service advisor is why I am a repeat customer and the service department is second to none. Yo Tom Kelly since 2006. Working with a fair and honest service advisor is why I am a repeat customer and the service department is second to none. You may find a car cheaper somewhere else but you will not have the same experience. More
SWINDLED ME OUT OF MY MANUFACTURERS WARRANTY! BOUGHT A DEMO W 4000 MILES ON IT ON 1/2/20 AND WAS TOLD THE MANUFACTUERS WARRANTY WAS STILL ACTIVE. WHAT THEY DIDNT TELL ME WAS THAT THE WARRANTY STAR BOUGHT A DEMO W 4000 MILES ON IT ON 1/2/20 AND WAS TOLD THE MANUFACTUERS WARRANTY WAS STILL ACTIVE. WHAT THEY DIDNT TELL ME WAS THAT THE WARRANTY STARTED IN 12/2017, OVER TWO YEARS AGO! SO I HAVE LESS THAN HALF THE WARRANTY TIME LEFT EVEN THOUGH THE CAR WAS BARELY USED! THEIR RESPONSE WAS “TOO BAD”. I HAVE BEEN A EXCELLENT CUSTOMER OF ERHARD FOR OVER 11 YEARS AND BOUGHT 2 CARS FROM THEM PREVIOUSLY AND HAVE ALWAYS BEEN VERY SATISFIED BUT VERY DISAPPOINTED AND SURPRISED AT HOW THEY TREATED ME THIS TIME. ALL FOR A COUPLE OF OIL CHANGES! MY WIFE WAS LOOKING AT BUYING A CAR FROM THEM TOO BUT NO LONGER. I WILL NO LONGER BUY CARS FROM THEM! SHAMEFUL! WATCH OUT! More
Ramzy helped us with the purchase of a bmw 740. Me and the wife came over from out of state, Ramzy did a great job on having the car ready for us and fueled up for the long drive back home. Car was exactl the wife came over from out of state, Ramzy did a great job on having the car ready for us and fueled up for the long drive back home. Car was exactly like Ramzy said, great job on his part and transaction went very smoothly. More
Beyond happy, go see Rob! I had a specific car that I wanted with specific options. Rob found it and made the whole car buying process so easy! I can't say enough about how hap I had a specific car that I wanted with specific options. Rob found it and made the whole car buying process so easy! I can't say enough about how happy I am. I also worked with Serxhio, who was just as great! I highly recommend them and Erhard BMW of Farmington Hills. More
Corey Bahr, Paul Livernois, and John Moyer Corey and Paul found us the car we wanted, worked with us on our trade-ins, and made the whole experience smooth and easy. John did the same with our Corey and Paul found us the car we wanted, worked with us on our trade-ins, and made the whole experience smooth and easy. John did the same with our paperwork. This was our fourth transaction with Erhard Farmington Hills, and it should go without saying that we will be back for more. Can't say enough good things about Chad, Jason, and Ken in service as well. A very good team all around. More
Ramzy and the entire staff made the purchase of my 320i for my son's 16th birthday quick and easy. Greatly appreciate all of the little touches they put int and the entire staff made the purchase of my 320i for my son's 16th birthday quick and easy. Greatly appreciate all of the little touches they put into the sale. Thank you. MP More