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BMW of Farmington Hills

Farmington Hills, MI

4.8
862 Reviews

38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 862 reviews

January 14, 2020

Erhard BMW is beyond all expectations I have never experienced a better dealership than Erhard BMW. I recently had my vehicle serviced at the Farmington Hills dealership and it was top no More

by rexer27
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Jan 15, 2020 -

BMW of Farmington Hills responded

Hi Rexer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2020

Lease continuation (sales) Excellent service provided by Steve Williams. This is my second time leasing, process and exact fit vehicle I was looking for. Very satisfied and reco More

by ucinfo2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Williams
Jan 15, 2020 -

BMW of Farmington Hills responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2020

Erhard BMW always exceeds my expectations when I take my vehicle in for service. Jim Cash is my service advisor and he always listens to my concerns and answers all my questions. I highly recommend Erhard More

by NoelB
Recommend Dealer
Yes
Employees Worked With
Jim Cash
Jan 08, 2020 -

BMW of Farmington Hills responded

Hello, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

January 06, 2020

Awesome Service team Ken and Chad took care of the routine service well within the time promised and all was to my satisfaction. Recommend them with full confidence. More

by ravi.dose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken, Chad
Jan 06, 2020 -

BMW of Farmington Hills responded

Hello, we're happy you found our staff to be so supportive during your experience here at Erhard BMW. Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 05, 2020

Purchased my 10th BMW from them and have been a client of Tom Kelly since 2006. Working with a fair and honest service advisor is why I am a repeat customer and the service department is second to none. Yo More

by noushyk
Recommend Dealer
Yes
Employees Worked With
Tom Kelly, John Moyer, Jason Betts
Jan 06, 2020 -

BMW of Farmington Hills responded

Hi Noushyk, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

January 03, 2020

SWINDLED ME OUT OF MY MANUFACTURERS WARRANTY! BOUGHT A DEMO W 4000 MILES ON IT ON 1/2/20 AND WAS TOLD THE MANUFACTUERS WARRANTY WAS STILL ACTIVE. WHAT THEY DIDNT TELL ME WAS THAT THE WARRANTY STAR More

by VERY DISSATISFIED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
MATT CRAVEN, ROB JOHNSON
December 30, 2019

Ramzy helped us with the purchase of a bmw 740. Me and the wife came over from out of state, Ramzy did a great job on having the car ready for us and fueled up for the long drive back home. Car was exactl More

by Humpty Dumpty
Recommend Dealer
Yes
Employees Worked With
Ramzy
Jan 02, 2020 -

BMW of Farmington Hills responded

Hello Humpty Dumpty, thank you for taking the time to leave a review for us at Erhard BMW. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2019

Beyond happy, go see Rob! I had a specific car that I wanted with specific options. Rob found it and made the whole car buying process so easy! I can't say enough about how hap More

by LolaJessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Johnson, Serxhio Cami
Jan 02, 2020 -

BMW of Farmington Hills responded

Hello Jessica, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW. We hope to be of service to you again in the future. Best wishes, Erhard BMW

December 21, 2019

Corey Bahr, Paul Livernois, and John Moyer Corey and Paul found us the car we wanted, worked with us on our trade-ins, and made the whole experience smooth and easy. John did the same with our More

by erhard fh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
See above
Dec 26, 2019 -

BMW of Farmington Hills responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW. If you have any further questions, please give us a call. We're always happy to help!

December 20, 2019

Ramzy and the entire staff made the purchase of my 320i for my son's 16th birthday quick and easy. Greatly appreciate all of the little touches they put int More

by MAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramzy
Dec 20, 2019 -

BMW of Farmington Hills responded

Hello, We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

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