BMW of Farmington Hills
Farmington Hills, MI
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Over and above ALWAYS Erhard BMW Farmington Hills always goes above and beyond. Their service department does excellent quality work in a timely manner and Jim Cash is an o Erhard BMW Farmington Hills always goes above and beyond. Their service department does excellent quality work in a timely manner and Jim Cash is an outstanding service advisor, he makes sure the smallest details are taken care of. Thanks so much. Vicki T. More
The best dealership I’ve been to so far, I serviced my 2017 BMW Alpina B7 there twice so far and a service rep named JOY had the best customer service anyone could ask for, both times I went there for a n 2017 BMW Alpina B7 there twice so far and a service rep named JOY had the best customer service anyone could ask for, both times I went there for a new rim and tire she had me out of there in no time and offered me a loaner car if I didn’t want to wait. Top notch service every time. Ask for JOY More
Top Notch! This service center is always good! My service advisor is Ken and he is always proactive. Last time, I did not ask for a car. He said my service would This service center is always good! My service advisor is Ken and he is always proactive. Last time, I did not ask for a car. He said my service would take 3-4 hours because I was having several things taken care of and gave me one. I have never had anyone do that for me before. Thanks for making me feel respected and recognizing that my time is valuable too! Always a great experience at Erhard Farmington Hills! More
TOOK MY X5 IN FOR A PROBLEM WITH THE ENGINE TURNING OVER, PAID OVER 1300 SO FAR, AND PROBLEM STILL REMAINS, THIS WILL BE MY 4TH VISIT BACK, WORKING WITH KEN FOSTER, WHICH IS GREAT IN SERVICE. PAID OVER 1300 SO FAR, AND PROBLEM STILL REMAINS, THIS WILL BE MY 4TH VISIT BACK, WORKING WITH KEN FOSTER, WHICH IS GREAT IN SERVICE. More
Great dealer!The staff is very friendly and Great dealer! The staff is very friendly and professional. The vehicle is always ready in a timely manner. They work to accommodate my schedule and Great dealer! The staff is very friendly and professional. The vehicle is always ready in a timely manner. They work to accommodate my schedule and needs. James More
Very happy with my new BMW-X5.Tom Kelly who helped us Very happy with my new BMW-X5. Tom Kelly who helped us from test drive to purchase was excellent. He was very knowledgeable, helpful, continues to re Very happy with my new BMW-X5. Tom Kelly who helped us from test drive to purchase was excellent. He was very knowledgeable, helpful, continues to reach out, if we need assistance. More
Friendly,helpful, informative staff and work was performed as asked. My car was quickly looked at,washed and returned to me faster than was even expecting. I’ll return my business here performed as asked. My car was quickly looked at,washed and returned to me faster than was even expecting. I’ll return my business here More
I always receive excellent servicea at Erhard, Won’t take my car anywhere else. Employees and service Technicians are professional and friendly. Thank you immensely take my car anywhere else. Employees and service Technicians are professional and friendly. Thank you immensely More
Warranty Service Had very bad experience recently ,They will not replace parts during warranty period .Repeat issues..will not review parts which was defective or bro Had very bad experience recently ,They will not replace parts during warranty period .Repeat issues..will not review parts which was defective or broken during warranty .no use of taking platinum or golden memberships waste More