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BMW of Farmington Hills

Farmington Hills, MI

4.8
862 Reviews

38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 862 reviews

February 16, 2020

Over and above ALWAYS Erhard BMW Farmington Hills always goes above and beyond. Their service department does excellent quality work in a timely manner and Jim Cash is an o More

by Weimgirl16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cash
Feb 18, 2020 -

BMW of Farmington Hills responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2020

The best dealership I’ve been to so far, I serviced my 2017 BMW Alpina B7 there twice so far and a service rep named JOY had the best customer service anyone could ask for, both times I went there for a n More

by Taleb Katlan
Recommend Dealer
Yes
Employees Worked With
JOY
Feb 18, 2020 -

BMW of Farmington Hills responded

Hi Taleb Katlan, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

February 12, 2020

Top Notch! This service center is always good! My service advisor is Ken and he is always proactive. Last time, I did not ask for a car. He said my service would More

by Nursey1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Feb 13, 2020 -

BMW of Farmington Hills responded

Hi, it's experiences like yours that really keep us motivated! We sincerely thank you for the positive review, and I look forward to seeing you again soon!

February 09, 2020

TOOK MY X5 IN FOR A PROBLEM WITH THE ENGINE TURNING OVER, PAID OVER 1300 SO FAR, AND PROBLEM STILL REMAINS, THIS WILL BE MY 4TH VISIT BACK, WORKING WITH KEN FOSTER, WHICH IS GREAT IN SERVICE. More

by JASONIAMARIE
Recommend Dealer
No
Employees Worked With
Ken Foster
February 04, 2020

My process was very fast and pleasant. They were able to find a great BMW X4 with a good price. Good experience! I do recommend.. More

by rengalle
Recommend Dealer
Yes
Employees Worked With
Steven
Feb 06, 2020 -

BMW of Farmington Hills responded

Hello Rengalle, it's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help!

February 03, 2020

Great dealer!The staff is very friendly and Great dealer! The staff is very friendly and professional. The vehicle is always ready in a timely manner. They work to accommodate my schedule and More

by James
Recommend Dealer
Yes
Employees Worked With
Chad
Feb 04, 2020 -

BMW of Farmington Hills responded

Hello James, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2020

Very happy with my new BMW-X5.Tom Kelly who helped us Very happy with my new BMW-X5. Tom Kelly who helped us from test drive to purchase was excellent. He was very knowledgeable, helpful, continues to re More

by Priya
Recommend Dealer
Yes
Employees Worked With
Tom Kelly
Feb 04, 2020 -

BMW of Farmington Hills responded

Hello Priya, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Farmington Hills. Please don't hesitate to reach out to us if there's anything more we can do!

February 02, 2020

Friendly,helpful, informative staff and work was performed as asked. My car was quickly looked at,washed and returned to me faster than was even expecting. I’ll return my business here More

by jasonterrylivingston
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Feb 04, 2020 -

BMW of Farmington Hills responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2020

I always receive excellent servicea at Erhard, Won’t take my car anywhere else. Employees and service Technicians are professional and friendly. Thank you immensely More

by Milliebee557
Recommend Dealer
Yes
Employees Worked With
Chad
Jan 30, 2020 -

BMW of Farmington Hills responded

Hello Milliebee, we're happy you found our staff to be so supportive during your experience here at Erhard BMW. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 30, 2020

Warranty Service Had very bad experience recently ,They will not replace parts during warranty period .Repeat issues..will not review parts which was defective or bro More

by massa888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad
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