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BMW of Farmington Hills

Farmington Hills, MI

4.8
862 Reviews

38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 862 reviews

April 17, 2020

Great service! Handled with proper social distancing and precautions. Thanks Chad! Got me scheduled, safely quickly and efficiently. Well done once again. Always top notch at Erhard! More

by Jme
Recommend Dealer
Yes
Employees Worked With
Chad, Dan
May 06, 2020 -

BMW of Farmington Hills responded

Jme, we're glad you had such a wonderful experience with us!

March 31, 2020

Great service department, Jim Cash helped me out and provide a vehicle for me to drive while my vehicle was in service, great communication great team More

by Ergys G
Recommend Dealer
Yes
Employees Worked With
Jim Cash
March 31, 2020

From the service reps to the technicians to the detailers they all go above and beyond. I'm never left disappointed! They seem honest, and customer service is world class! More

by Jolokain
Recommend Dealer
Yes
Employees Worked With
Kenneth
March 30, 2020

Excellent customer service. The team at Erhard BMW of Farmington Hills go above and beyond to make sure you’re 100% satisfied with your new car. Loving my new 330xi. Corey and Rob were a pleasure to work More

by Pmfollmer
Recommend Dealer
Yes
Employees Worked With
Corey,Rob
March 26, 2020

Ken Foster is an excellent service man. Ken always helps me especially today with all what is going across the nation with the Corona virus. I had low tire and I was afraid I won’t be able t More

by egennaoui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Foster
March 24, 2020

Great service team for your car. I have been coming there for a year now and highly recommend Jim Cash for your service. Jim is a great guy. More

by sami koleit
Recommend Dealer
Yes
Employees Worked With
Jim Cash
March 23, 2020

Ken Foster was a great service rep, saved me $1100 and was honest about all repairs needed because I knew what was needed also, gave us a loaner X4 and kept me informed when car was going to be ready. More

by rrsaghir
Recommend Dealer
Yes
Employees Worked With
Ken Foster
March 23, 2020

I think this was my 6th car I’ve leased from Erhard and Tom Kelly has always been first class with his service. Thanks Tom and Erhard ! Chad in the Service Department is always there when a problem arises More

by Schem216
Recommend Dealer
Yes
Employees Worked With
Tom Kelly , Chad Rossiter
March 21, 2020

Very good service. I always work with service manager Jadon Beths and he takes good care of me. Work on my car is performed effectively and I like the fact that I get a free loaner BMW, often a near new More

by Dirk
Recommend Dealer
Yes
Employees Worked With
Jason Beths
March 21, 2020

Great for auto purchase and service. Erhard BMW of Farmington Hills has always been very responsive, dedicated to providing the very best service. I have used them for several years for b More

by eorbits
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason and Ramsy
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