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BMW of Farmington Hills

Farmington Hills, MI

4.8
862 Reviews

38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 862 reviews

May 22, 2020

Outstanding. Fast clean service with a smile. Cant wait to go back for my oil change. I felt like i was at home. Good job. More

by bauman830
Recommend Dealer
Yes
Employees Worked With
Chad
Jun 01, 2020 -

BMW of Farmington Hills responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 19, 2020

Bmw X5 Great service. Jim Cash gives his full attention to details of the job. Keeps customers updated all times. Thanks for a awesome experience. Wil More

by MichiganRob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cash
May 21, 2020 -

BMW of Farmington Hills responded

Michiganrob, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW. If you have any further questions, please give us a call. We're always happy to help!

May 18, 2020

Airbag recall Great service experience with my 330i at Erhard BMW in Farmington Hills. Car needed an oil change, the airbag recall completed and some diagnostics wo More

by jloemker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
May 21, 2020 -

BMW of Farmington Hills responded

Jloemker, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW. We look forward to your next visit! Take care!

May 16, 2020

Service was on time, finished when they promised and well worth it. The dealer did a great job with social distancing for guests awaiting their vehicles More

by Ubrino
Recommend Dealer
Yes
Employees Worked With
Service staff team
Jun 01, 2020 -

BMW of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 15, 2020

Service during a pandemic My CPO vehicle developed a problem during lockdown. Being in a higher risk group, I had concerns over how it would be handled. BMW roadside picked my More

by doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
Jun 01, 2020 -

BMW of Farmington Hills responded

Doug, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW. We are always more than happy to assist you if anything else comes up. Take care!

May 14, 2020

Wonderful job very pleased with my service she took her time and explained everything and went over paperwork and answers all questions thanks Bmw well done More

by Toys
Recommend Dealer
Yes
Employees Worked With
Valerie
May 15, 2020 -

BMW of Farmington Hills responded

Hi Toys, thank you so much for your positive comments about Erhard BMW! If you have any further questions, please give us a call. We're always happy to help!

May 12, 2020

Great customer service, great attention to detail! I will recommend this dealership for service to my friends and family! Thank you for the brand new 2020 bmw loaner while my car was getting serviced &# More

by Vjones
Recommend Dealer
Yes
Employees Worked With
Jim
May 15, 2020 -

BMW of Farmington Hills responded

Vjones, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW. We hope to see you soon! We look forward to your next visit! Take care!

May 12, 2020

positive experience the appointment was easy to make, convenient drop off, service completed on time, work was done properly, and vehicle was washed and prepped for picku More

by nyrhtak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jim
May 15, 2020 -

BMW of Farmington Hills responded

Nyrhtak, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2020

Another deal well done. Steve Williams, my new car advisor, was wonderful to deal with. Appreciated all his follow up and professionalism. Steve understood what I was lookin More

by paulie1977bmwowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Williams
May 15, 2020 -

BMW of Farmington Hills responded

Paulie1977bmwowner, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2020

Excellent customer service; light went on to stop the car safely and contact bmw roadside service; I was connected to dealership moments after; tow truck came in 30 minutes after and I was provided with loan More

by Dan
Recommend Dealer
Yes
Employees Worked With
Chad
May 15, 2020 -

BMW of Farmington Hills responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Erhard BMW

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