BMW of Farmington Hills
Farmington Hills, MI
Filter Reviews by Keyword
By Type
Showing 862 reviews
Bmw X5 Great service. Jim Cash gives his full attention to details of the job. Keeps customers updated all times. Thanks for a awesome experience. Wil Great service. Jim Cash gives his full attention to details of the job. Keeps customers updated all times. Thanks for a awesome experience. Will come back again. More
Airbag recall Great service experience with my 330i at Erhard BMW in Farmington Hills. Car needed an oil change, the airbag recall completed and some diagnostics wo Great service experience with my 330i at Erhard BMW in Farmington Hills. Car needed an oil change, the airbag recall completed and some diagnostics work done. Work was completed on time with a friendly and knowledgeable service advisor even with reduced staff due to the pandemic. More
Service was on time, finished when they promised and well worth it. The dealer did a great job with social distancing for guests awaiting their vehicles worth it. The dealer did a great job with social distancing for guests awaiting their vehicles More
Service during a pandemic My CPO vehicle developed a problem during lockdown. Being in a higher risk group, I had concerns over how it would be handled. BMW roadside picked my My CPO vehicle developed a problem during lockdown. Being in a higher risk group, I had concerns over how it would be handled. BMW roadside picked my car up and after it was repaired, Erhard delivered it back to me. Even washed of course. Delivering it to my home was a great plus. Thanks for a great experience. More
Wonderful job very pleased with my service she took her time and explained everything and went over paperwork and answers all questions thanks Bmw well done time and explained everything and went over paperwork and answers all questions thanks Bmw well done More
Great customer service, great attention to detail! I will recommend this dealership for service to my friends and family! Thank you for the brand new 2020 bmw loaner while my car was getting serviced &# will recommend this dealership for service to my friends and family! Thank you for the brand new 2020 bmw loaner while my car was getting serviced 😎 More
positive experience the appointment was easy to make, convenient drop off, service completed on time, work was done properly, and vehicle was washed and prepped for picku the appointment was easy to make, convenient drop off, service completed on time, work was done properly, and vehicle was washed and prepped for pickup. Used after hour drop and pickup which was great for my schedule. More
Another deal well done. Steve Williams, my new car advisor, was wonderful to deal with. Appreciated all his follow up and professionalism. Steve understood what I was lookin Steve Williams, my new car advisor, was wonderful to deal with. Appreciated all his follow up and professionalism. Steve understood what I was looking for. I have worked with him previously and this was another very good experience. Glad I picked Erhard to get another car. More
Excellent customer service; light went on to stop the car safely and contact bmw roadside service; I was connected to dealership moments after; tow truck came in 30 minutes after and I was provided with loan safely and contact bmw roadside service; I was connected to dealership moments after; tow truck came in 30 minutes after and I was provided with loaner; my car was fixed the following day. Thank you again for outstanding service !!! More