Back

BMW of Farmington Hills

Farmington Hills, MI

4.8
862 Reviews

38700 Grand River Ave.

Farmington Hills, MI

48335

Directions

By Type

Showing 862 reviews

June 08, 2020

Val Bohac made buying a car a breeze. She’s a great salesperson, she kept me informed throughout the process, picked me up and brought me to the dealership to drive home the X5 of my dreams. Dealership More

by AnjelicaGarzaBanerjee
Recommend Dealer
Yes
Employees Worked With
Valerie Bohac
Jun 16, 2020 -

BMW of Farmington Hills responded

Anjelicagarzabanerjee, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

June 08, 2020

Jim Cash was very professional and kind! Thank You Mr.Cash. On time service and repair. Car was washed. Area was clean. Everything was great More

by Jillvanlowe
Recommend Dealer
Yes
Employees Worked With
Jim Cash
Jun 09, 2020 -

BMW of Farmington Hills responded

Hi Jillvanlowe, we are very happy to have provided you with such a positive experience!

June 08, 2020

service Overall great experience -- super efficient and highly flexible. the loaner car was very clean and when I received my car back it had been cleaned in More

by russellhensley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Jun 16, 2020 -

BMW of Farmington Hills responded

Russellhensley, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW!

June 06, 2020

Fix the tire, rim and a wheel alignment before noon like it never happened. Also used BMW roadside assistant very helpful on a Holiday weekend. More

by Jason S
Recommend Dealer
Yes
Employees Worked With
Chad R
Jun 08, 2020 -

BMW of Farmington Hills responded

Jason S, we are very happy we could provide you with a positive experience!

June 04, 2020

Rattle fix! Had rattle in both doors of my 2016 428. Dealership was able to find and fix both rattles. Nothing worse than a high end car that starts rattling! More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Jun 08, 2020 -

BMW of Farmington Hills responded

Steve, we're happy you found our staff to be so supportive during your experience here at Erhard BMW.

June 04, 2020

Software Update & Oil Change Chad was very helpful and prompt. He saw me first thing in the morning and had a loaner vehicle available. Car was promised by 2:00PM. Received a phon More

by Cristina T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Jun 08, 2020 -

BMW of Farmington Hills responded

Cristina T., thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW!

June 04, 2020

Environmental and staff are friendly and pleasant. I was welcomed immediately upon arrival. Questions were explained and answered. Car was washed. Loaner car was great. More

by sinlingtan
Recommend Dealer
Yes
Employees Worked With
Jim Cash
Jun 08, 2020 -

BMW of Farmington Hills responded

Sinlingtan, we are so happy to read such a great review about Erhard BMW!

June 03, 2020

oil change, routine maintenance Everything was great. Hassle-free and no problem. Only thing I didn't like is this annoying 25 word minimum! Whose idea was that? And for what? More

by khesse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Jun 08, 2020 -

BMW of Farmington Hills responded

Khesse, we are so happy to read such a great review about Erhard BMW!

June 02, 2020

The dealership is under construction. The road outside is being black topped. The service was quick, service man Jason was polite and check out was quick. Car was washed, looked great Thanh you More

by Ronryniak
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 08, 2020 -

BMW of Farmington Hills responded

Ronryniak, thank you for your kind words and this wonderful review!

June 02, 2020

Chad & Ken were very courteous upon my arrival and at time of my vehicle pickup Ken called to let me know my car is ready. More

by Scpatel2
Recommend Dealer
Yes
Employees Worked With
Chad & Ken
Jun 08, 2020 -

BMW of Farmington Hills responded

Scpatel2, we are so pleased you enjoyed your visit to Erhard BMW!

...
66
...