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BMW of Farmington Hills

Farmington Hills, MI

4.8
862 Reviews

38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 862 reviews

June 23, 2020

Outstanding Service Jim in Service was friendly and very efficient in getting my service needs taken care of. He was is constant communication with me with repect to my More

by BMW323 ci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in Service
Jun 25, 2020 -

BMW of Farmington Hills responded

Bmw323 Ci, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 23, 2020

I worked with Jason Betts, and the service was flawless. I received an full analysis of the issue with my car. Everything was great as always. More

by jlock828
Recommend Dealer
Yes
Employees Worked With
Jason Betts
Jun 25, 2020 -

BMW of Farmington Hills responded

Jlock828, we are so happy to read such a great review about Erhard BMW! If you have any further questions, please give us a call. We're always happy to help!

June 23, 2020

After I took my car for a routine check up and recalls the next day it start leaking oil 😡 Horrible because now I have to figure out what’s wrong with my car? It was fine before I took it in and w More

by mejermaine
Recommend Dealer
No
Employees Worked With
Sean Kreimes
June 23, 2020

Took my vehicle in for a few recalls and Ken was great, my experience was amazing. I give them 5 stars and would highly recommend More

by loramakki
Recommend Dealer
Yes
Employees Worked With
Ken
Jun 25, 2020 -

BMW of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 22, 2020

Scheduled service and maintenance Good job no wait constant contact with the department by text all good paid more but i wont go anywhere else .. my car was also delivered washed . More

by Bmwcustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cash
Jun 25, 2020 -

BMW of Farmington Hills responded

Bmwcustomer, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 22, 2020

I took my BMW 328xi in for service and Ken Foster my Service Advisor was very helpful and professional, he addressed all my service needs. Thank you ! More

by dctisdale1
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Jun 28, 2020 -

BMW of Farmington Hills responded

Dctisdale1, we're happy you found our staff to be so supportive during your experience here at Erhard BMW. Thank you, and have a fantastic day!

June 20, 2020

Excellence in Service The entire team at Erhard BMW is professional, helpful and always take care of my service needs. Jason Betz and everyone at the Farmington Hills loca More

by lkshep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Betz
Jun 28, 2020 -

BMW of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 19, 2020

The service is great! The mile service was reviewed. The office called to give me an update of the findings. The office also checked to see if there were any factory defects reported and then completed the More

by vgriffinalexander
Recommend Dealer
Yes
Employees Worked With
Jason Betts
Jun 28, 2020 -

BMW of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 19, 2020

Very pleasant Erhard BMW has very professional staff, good selection and clean premises. Those involved know their stuff and are informative and courteous. Covid pr More

by pmclain765
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Williams, sales
Jun 28, 2020 -

BMW of Farmington Hills responded

Pmclain765, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW!

June 19, 2020

The people at ernhard BMW are very friendly and courteous. The always take care of my needs. I've been to James and Ken. They get you in and out quickly and listen to what your telling them. Thank More

by gmanser55
Recommend Dealer
Yes
Employees Worked With
James and Ken in service
Jun 28, 2020 -

BMW of Farmington Hills responded

Gmanser55, reviews like this give us motivation and help us ensure we provide high-quality care.

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