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BMW of Farmington Hills

Farmington Hills, MI

4.8
862 Reviews

38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 862 reviews

July 01, 2020

Excellent Welcoming reception with immediate alignment with a person to help direct to your purpose at the dealership. Knowledge of vehicle features by the sta More

by Georgestankov2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Hardanek, Michael Hymes
Jul 16, 2020 -

BMW of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 29, 2020

Chad and his team have always taken care of our vehicles. They are exemplary in their performance. With 8 BMW's from Erhard, you know they are the best! More

by KMD17
Recommend Dealer
Yes
Employees Worked With
Chad Rossiter
Jul 16, 2020 -

BMW of Farmington Hills responded

Kmd17, thank you for being a long time customer, and for your kind review; we are happy to pass along your comments to the team here at Erhard BMW!

June 29, 2020

Received prompt friendly service for my oil change. I trust their guidance in keeping my car running smoothly. Left with shiny clean car. Thank you😉 More

by abboudmichelle
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 16, 2020 -

BMW of Farmington Hills responded

Abboudmichelle, thank you for your kind words and this wonderful review!

June 29, 2020

Erhard of Farmington Hills always provides top customer service! The service staff are always friendly, kind and immediately available to assist and that makes a huge difference! More

by rgoulet
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Jul 16, 2020 -

BMW of Farmington Hills responded

Hi Rgoulet, thank you so much for your positive comments about Erhard BMW!

June 27, 2020

sales experience and delivery Customer satisfaction is five stars they are extraordinary in their customer care their overall hospitality is impeccable this dealership and their em More

by ggmancool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Williams, Jon Moyer
Jul 16, 2020 -

BMW of Farmington Hills responded

Ggmancool, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW!

June 27, 2020

Jim Cash is very pleasant and knowledgeable to work with/ even a simple question he will answer 100 percent, the receptionist was so Nice that answered the phone as well. Thank you BMW farmington More

by Assunta28
Recommend Dealer
Yes
Employees Worked With
Jim Cash
Jul 16, 2020 -

BMW of Farmington Hills responded

Assunta28, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW!

June 26, 2020

The ultimate driving machine meets the ultimate in world-class service and customer relations. Could not be more pleased with the attention to detail. Recommend without hesitation or qualification. More

by BMWenthusiast
Recommend Dealer
Yes
Employees Worked With
Kurt Hagemann
Jul 16, 2020 -

BMW of Farmington Hills responded

Hi Bmwenthusiast, thank you so much for your positive comments about Erhard BMW!

June 26, 2020

Service department was fantastic Took great care of Service department was fantastic Took great care of me Beautiful dealership Very friendly and knowledgeable staff Will return to buy my next car More

by Jeff Puccio
Recommend Dealer
Yes
Employees Worked With
Char Rossetter
Jul 16, 2020 -

BMW of Farmington Hills responded

Jeff Puccio, we are very happy we could provide you with a positive experience!

June 25, 2020

Efficient , professional . Listened to my needs. and Efficient , professional . Listened to my needs. and took prompt attention to details Friendly staff , they are renovating some areas of the buil More

by Rudy B
Recommend Dealer
Yes
Employees Worked With
Ken foster
Jun 28, 2020 -

BMW of Farmington Hills responded

Rudy B, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 24, 2020

Ken treats you like family! Service was prompt and completed as promised. I have dealt with this dealership for over 20 years and have always been treated the same, whether my vehicle was new and und More

by southfieldtew
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Jun 25, 2020 -

BMW of Farmington Hills responded

Southfieldtew, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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