BMW of Farmington Hills

Great service and made purchasing a car very easy! Couldn’t be happier with the process. Couldn’t be happier with the process. More

As always a great experience working with Ken Foster and the entire Erhard Team. Communication was 100% the entire Erhard Team. Communication was 100% More

Mr Foster was great… efficient, professional, and thorough with my service. Dealership was very clean. thorough with my service. Dealership was very clean. More

Excellent services fast and clean On time transportation was provided as well from to the dealer thank you all was provided as well from to the dealer thank you all More

The best customer service great value great people great amazing atmosphere everything about the dealership in the business is top-of-the-line amazing atmosphere everything about the dealership in the business is top-of-the-line More

I found All of the people at Erhard BMW to be friendly , efficient , professional and very good at making my purchase a great experience. I have looked at and educated myself about BMW cars , but people are efficient , professional and very good at making my purchase a great experience. I have looked at and educated myself about BMW cars , but people are what makes those cars to be exceptional . Erhard is a large part of that experience. Thank you More

Excellent experience at Erhard BMW of Farmington Hills service. They were ready when I arrived with a shuttle, and they returned my car nice and clean at the end. Thank you! service. They were ready when I arrived with a shuttle, and they returned my car nice and clean at the end. Thank you! More

They have excellent experience at this dealership. I have learned not to cut corners by taking my car to other auto repair services. Only to have to take it to erhard to repair the problem correctly. learned not to cut corners by taking my car to other auto repair services. Only to have to take it to erhard to repair the problem correctly. More

Terrible! If I could give no stars I would. They didn’t correct the problem and still made me pay over 1000 for what they thought the problem may be. Gave nothing but excuses and wanted to guess with my ca correct the problem and still made me pay over 1000 for what they thought the problem may be. Gave nothing but excuses and wanted to guess with my car. And the manager was no help. Wanted me to bring the car back in and drop it off so that they could keep guessing and charging me. This is ridiculous and unacceptable. They literally threw their hands up in the air and said they didn’t know what could cause the issue. And sent me on my way like me and my car wouldn’t matter. I stayed at this location from 8am to 3pm and all they could do was offer me pizza. Such a slap in the face. I wish I was a white woman. I probably would not have got this treatment. They even replaced parts that they didn’t need to. And I asked for my parts back to be tested and the manager told me that he would check to see if they still had them. And he never called back. My third BMW so I know that it is illegal to not hold a customers parts for 48 hours. I’ve never had this experience anywhere else. They should be ashamed of themselves. More

The team was extremely helpful and the process was seamless in every way and everyone was very pleasant and easy to work with. seamless in every way and everyone was very pleasant and easy to work with. More