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BMW of Farmington Hills

Farmington Hills, MI

4.9
926 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 926 reviews

September 30, 2020

Prompt, efficient check in. Also, very good COVID protections in place. Really appreciated the loaner car, especially at no cost, so I didn’t need to wait More

by Great X1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Nov 07, 2020 -

BMW of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 30, 2020

I recently purchased my 7th BMW. The service and attention I received was amazing! The salesperson and Manager were amazing! I am BMW for Life!!! More

by pamela-bryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven and Shannon
Nov 07, 2020 -

BMW of Farmington Hills responded

Pamela-bryant, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW!

September 28, 2020

. My service specialist Jason Betts is always professional and takes care of my car like it was his. I never dread taking my vehicle in. Always a great experience. More

by kstone61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Betts
September 27, 2020

Chad Rossiter was my service specialist. He always gets my appointments on time and back with me in a timely manner. I have an older model so issues are increasingly popping up. Always straightforward with More

by johnjawor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rossiter
Sep 29, 2020 -

BMW of Farmington Hills responded

Johnjawor, thank you for sharing your positive experience!

September 27, 2020

Very good experience..advisor was friendly, knowledgeable and helpful. Did take multiple test drives and advisor was very patient during all the process..Overall excellent experience. More

by Ketan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Jacobs
Sep 29, 2020 -

BMW of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 25, 2020

This was my first visit to Erhard BMW, and I must say that you have a very high standard. This was by far the best, most courteous and competent trip to the repair shop I can remember. Ken was world clas More

by Josephgause280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Sep 29, 2020 -

BMW of Farmington Hills responded

Hi Josephgause280, thank you so much for your positive comments about Erhard BMW!

September 24, 2020

Ken F. booked my appointment and took time to keep me up dated during the process. He also ensured that my vehicle was cleaned when returned to me. Excellent service!!! More

by Valentine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Sep 29, 2020 -

BMW of Farmington Hills responded

Valentine, we are so happy to read such a great review about Erhard BMW!

September 24, 2020

Ken Foster always makes my visit great. He makes sure I understand the process and is always very friendly. He is why I will always come back. More

by Tap1360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Sep 29, 2020 -

BMW of Farmington Hills responded

Tap1360, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW!

September 23, 2020

The Service Team at Erhard BMW sets the premier standard, from which other dealerships should take a lesson. Appointments are easy to schedule, they are ready for you when you show up, and your car is servi More

by MaryGBurke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
Sep 29, 2020 -

BMW of Farmington Hills responded

Marygburke, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW!

September 23, 2020

Excellent service experience, car was done on time no issues. I was provided a loaner car which was a great experience to test out a different model. X7 More

by Dave Canedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Riser
Sep 29, 2020 -

BMW of Farmington Hills responded

Dave Canedo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW.

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