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BMW of Farmington Hills

Farmington Hills, MI

4.8
862 Reviews

38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 862 reviews

August 06, 2020

Smooth service experience The drop-off was quick and easy. The wait time was minimal for the paperwork. Post inspection report was detailed. Service was quick. Only cons I woul More

by sr71bb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Aug 11, 2020 -

BMW of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 05, 2020

They are great!friendly, helpful, and get it fixed the They are great! friendly, helpful, and get it fixed the first time. Long time customer:) Will always use BMW- Farmington. Even under construction, More

by mkc2
Recommend Dealer
Yes
Employees Worked With
Chad
Aug 11, 2020 -

BMW of Farmington Hills responded

Hi Mkc2, thank you so much for your positive comments about Erhard BMW!

August 05, 2020

The service representative, Ken Foster, has always been wonderful to work with. Thank you for taking care of all our cars service needs. We appreciate your honesty and work ethic. More

by Roll
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Aug 11, 2020 -

BMW of Farmington Hills responded

Roll, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW!

August 04, 2020

I made an appointment for an oil change and brake fluid flush so I could get a loaner instead of waiting around...Everyone was very nice and friendly and I had wonderful service as usual! Ps I love that yo More

by AshleyK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
Aug 11, 2020 -

BMW of Farmington Hills responded

Ashleyk, we're glad you had such a wonderful experience with us!

August 03, 2020

Pleasant Experience An overall pleasant buying experience, my salesman, Andrew Harnadek went above and beyond even giving me a ride to pick up the car. Thank you More

by MotownStan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Harnadek
Aug 11, 2020 -

BMW of Farmington Hills responded

Motownstan, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW!

August 03, 2020

The best dealership I can honestly say, I had an issue that the sales manager looked into and took care of it, I can only say that truly respect and service fit hanni hand at BMW More

by rrsaghir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan, Jim
Aug 11, 2020 -

BMW of Farmington Hills responded

Hi Rrsaghir, thank you so much for your positive comments about Erhard BMW!

August 03, 2020

I love everything about my dealer.. my service guy Jason is the best there is.. wouldn’t trade him or the Receptioniest in the show room to my salesman that has put me in two BMW’s.. More

by Upscale Retreat
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 11, 2020 -

BMW of Farmington Hills responded

Upscale Retreat, we're happy you found our staff to be so supportive during your experience here at Erhard BMW.

August 03, 2020

Jason Betts in an amazing BMW service advisor. He is always professional helpful and friendly. I would totally recommend him and His team. This is my fifth BMW I have taken there. More

by Paul1!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Betts
Aug 11, 2020 -

BMW of Farmington Hills responded

Paul1!, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

August 03, 2020

Friendly, efficient, accurate Family-owned, helpful, and personable describes Erhard BMW of Farmington Hills. Chad Rossiter goes the extra mile to explain the work to be done, why More

by zachsdad1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Rossiter
Aug 11, 2020 -

BMW of Farmington Hills responded

Zachsdad1, we are so happy to read such a great review about Erhard BMW!

August 03, 2020

Exceptional! Jason Betz is the BEST service advisor at Erhard BMW. He's always friendly, professional and takes care of anything I need. I highly recommend Jason a More

by lkshep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 11, 2020 -

BMW of Farmington Hills responded

Lkshep, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW!

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