BMW of Farmington Hills

Great service department, service center under construction, overall great experience, showroom nicely put together, also took care of another minor issue from last visit, appreciated all the help construction, overall great experience, showroom nicely put together, also took care of another minor issue from last visit, appreciated all the help More

Prompt work. From the service department, Ken kept me up to date. The loaner car service was excellent, giving me a real feel of repurchasing another vehicle from Erhard. to date. The loaner car service was excellent, giving me a real feel of repurchasing another vehicle from Erhard. More

Despite a pandemic and the unprecedented circumstances associated with it, BMW didn’t skip a beat! My agent, Tom Kelly, went above and beyond to get me my new 2021 X4, coordinate with my auto insurance pr associated with it, BMW didn’t skip a beat! My agent, Tom Kelly, went above and beyond to get me my new 2021 X4, coordinate with my auto insurance provider, and make himself available for any questions, concerns, or feedback from me. I am grateful for his and the dealership’s conscientious service! More

ken foster is very nice to work with ,professional and informative. All was perfect on time I am very comfrtable to call him and he always retern my call and take care of my car problem :) informative. All was perfect on time I am very comfrtable to call him and he always retern my call and take care of my car problem :) More

Great service! The service department was extremely efficient and finished earlier than promised. Jason is always professional and personable; thoroughly answering every question. The waiting area is v efficient and finished earlier than promised. Jason is always professional and personable; thoroughly answering every question. The waiting area is very comfortable and functional. The car was washed and vacuumed after the service. More

the employee that handled our service did a great job communicating with us throughout the entire process. I would recommend using Erhard BMW for service communicating with us throughout the entire process. I would recommend using Erhard BMW for service More

Erhard is always fast, efficient, and respectful of my time. My car is always perfect, when they say it is ready, so I don't have issues after I pick the car up. I live closer to several other BMW dealers time. My car is always perfect, when they say it is ready, so I don't have issues after I pick the car up. I live closer to several other BMW dealerships, but I still go to Erhard, because I continue to have great service experiences. When my service appointments are a bit more extensive, it is very common for them to include a complementary loaner. Chad is fantastic at assessing the situation of the vehicle and making sure the customer is treated as fairly as possible in every circumstance. More

great service....pros easy too just drop your car and your off. friendly staff. Jason was very professional and informative. Would go there again. I would rather receive a phone call then a text about re your off. friendly staff. Jason was very professional and informative. Would go there again. I would rather receive a phone call then a text about repairs needed. More

All was perfect. Ken the adviser is always top rate. I did notice my ft chrome grill was not installed properly and came loose. I popped it back in if it pops out again I’ll contact Ken and drop by for th did notice my ft chrome grill was not installed properly and came loose. I popped it back in if it pops out again I’ll contact Ken and drop by for the tech to fix it if needed. Again it’s always a pleasure working with Ken for my needs. More

Great Experience. No Surprises. Very Efficient. My experience with Erhard and the service department has always been consistent, professional and efficient. Chad always makes me feel as we are good My experience with Erhard and the service department has always been consistent, professional and efficient. Chad always makes me feel as we are good friends and not only a customet to b serviced. More