BMW of Farmington Hills

Hard to describe the feeling of exceeding expectation.....Jim Cash was exceptional in managing the service on my little Z-3. It's all about communication & mutual respect. Job well done on expectation.....Jim Cash was exceptional in managing the service on my little Z-3. It's all about communication & mutual respect. Job well done on service & customer relations. Thank you. More

Ken Foster was top-notch. Great professional service. Prompt service and communication! This kind of service keeps me coming back. Thanks for washing and wiping down my vehicle too. Thank you Prompt service and communication! This kind of service keeps me coming back. Thanks for washing and wiping down my vehicle too. Thank you More

Great service and Andrew was a very knowledgeable sales rep. Car a slight issue and dealer took care of it right away before at home delivery. rep. Car a slight issue and dealer took care of it right away before at home delivery. More

the service department is heads better than any other dealer iv'e gone to. done the first time and done right. there's nothing about a bmw that Jason Betts doesn't know dealer iv'e gone to. done the first time and done right. there's nothing about a bmw that Jason Betts doesn't know More

Ramzy-thank you for all of your help coordinating-your help was exceptional. Chad and Joy also were wonderful. Could not ask for any better service. help was exceptional. Chad and Joy also were wonderful. Could not ask for any better service. More

Appointment time honored, work done with high degree of accuracy and timeliness, no xxxxxxxx service by Jason Betts - he’s very good, I’ll be back next time. Greg L. accuracy and timeliness, no xxxxxxxx service by Jason Betts - he’s very good, I’ll be back next time. Greg L. More

Excellent sales team and had a great experience. Ramzy was the best and answered all my questions. When shopping we went here first thinking we would like another brand better, but BMW blew us away. was the best and answered all my questions. When shopping we went here first thinking we would like another brand better, but BMW blew us away. More

I had some recall work completed and minor clearing of several codes from the car's computer system. My service advisor was Jason Betts. From the initial contact, he was friendly and focused on taking car several codes from the car's computer system. My service advisor was Jason Betts. From the initial contact, he was friendly and focused on taking care of the car repairs and me in a timely manner. When he realized the repair was going to necessitate more time, he promptly made transportation arrangements for me. In the end, the service work was completed and you now have an advocate for Erhard BMW with me. More

I was met immediately when I entered the facility, Joy took my information, made sure I had transportation, called me when my car was ready, and checked me out fast. took my information, made sure I had transportation, called me when my car was ready, and checked me out fast. More

Although my service needs were not fully understood when my service appointment was made, Jason Beets (sp) did an excellent job of reviewing the issues with the vehicle, providing me with a very good loan c my service appointment was made, Jason Beets (sp) did an excellent job of reviewing the issues with the vehicle, providing me with a very good loan car, and delivering my car back to me on time. work also seems to have been excellent. It's almost like driving a new vehicle. More