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BMW of Farmington Hills

Farmington Hills, MI

4.8
862 Reviews

38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 862 reviews

September 27, 2020

Chad Rossiter was my service specialist. He always gets my appointments on time and back with me in a timely manner. I have an older model so issues are increasingly popping up. Always straightforward with More

by johnjawor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Rossiter
Sep 29, 2020 -

BMW of Farmington Hills responded

Johnjawor, thank you for sharing your positive experience!

September 25, 2020

This was my first visit to Erhard BMW, and I must say that you have a very high standard. This was by far the best, most courteous and competent trip to the repair shop I can remember. Ken was world clas More

by Josephgause280
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Sep 29, 2020 -

BMW of Farmington Hills responded

Hi Josephgause280, thank you so much for your positive comments about Erhard BMW!

September 24, 2020

Ken Foster always makes my visit great. He makes sure I understand the process and is always very friendly. He is why I will always come back. More

by Tap1360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Sep 29, 2020 -

BMW of Farmington Hills responded

Tap1360, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW!

September 23, 2020

The Service Team at Erhard BMW sets the premier standard, from which other dealerships should take a lesson. Appointments are easy to schedule, they are ready for you when you show up, and your car is servi More

by MaryGBurke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
Sep 29, 2020 -

BMW of Farmington Hills responded

Marygburke, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW!

September 23, 2020

Excellent service experience, car was done on time no issues. I was provided a loaner car which was a great experience to test out a different model. X7 More

by Dave Canedo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Riser
Sep 29, 2020 -

BMW of Farmington Hills responded

Dave Canedo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW.

September 23, 2020

Ken F. booked my appointment and took time to keep me up dated during the process. He also ensured that my vehicle was cleaned when returned to me. Excellent service!!! More

by Valentine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Sep 29, 2020 -

BMW of Farmington Hills responded

Valentine, we are so happy to read such a great review about Erhard BMW!

September 20, 2020

Dealership was beautiful and professionally ran. I HAD A GREAT EXPERIENCE, purchasing my BMW x4 M series from Illr. He treated us like family and answered all our questions. We are excited and look forward More

by lex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Illr
Sep 24, 2020 -

BMW of Farmington Hills responded

Lex, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW!

September 17, 2020

I love the service at ERHARD Bmw Farmington. My service person is Chad Rossetter. When I come in for service, it is fast, efficient and done. More

by Lhurley7806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Rosetter
Sep 18, 2020 -

BMW of Farmington Hills responded

Lhurley7806, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW!

September 16, 2020

Very quick and decent service. I actually do not have an appointment. Ken still would like to have the technicians to take care of my car and find out the concern. More

by Hero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
Sep 18, 2020 -

BMW of Farmington Hills responded

Hero, we are so happy to read such a great review about Erhard BMW!

September 15, 2020

Great staff, professional. Wouldn’t go anywhere else to buy/lease a BMW, Appreciate phone call(s) to advise what techs are finding with car when necessary. More

by saddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
Sep 18, 2020 -

BMW of Farmington Hills responded

Hi Saddy, we are very happy to have provided you with such a positive experience!

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