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BMW of Farmington Hills

Overview Reviews (862) Inventory (238)

BMW of Farmington Hills

Name: BMW of Farmington Hills
Address: 38700 Grand River Ave., Farmington Hills, MI, 48335, US
Telephone: (844) 759-5492
Rating: 4.8

4.8

862 Reviews

38700 Grand River Ave., Farmington Hills, Michigan 48335

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Sales: (844) 759-5492

Service: (888) 542-8947

Parts: (800) 211-7936

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BMW of Farmington Hills

Farmington Hills, MI

Overview

Reviews

Vehicles

4.8

862 Reviews

Call Dealership (844) 759-5492

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38700 Grand River Ave.

Farmington Hills, MI

48335

Directions

4.8

862 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (862) Inventory (238)

Contact BMW of Farmington Hills

Sales: (844) 759-5492

Service: (888) 542-8947

Parts: (800) 211-7936

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Showing 862 reviews

November 26, 2021

SERVICE VISIT

These guys are thorough and always get my car back in as little time as possible. little time as possible. More

by adam.e.scott

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Ken

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Nov 30, 2021 -

BMW of Farmington Hills responded

Adam.e.scott, we are so happy to read such a great review about Erhard BMW of Farmington Hills!

November 25, 2021

SERVICE VISIT

Service is attentive and thorough. It’s very easy to schedule appointments online. My appointment went well. schedule appointments online. My appointment went well. More

by Mia Mignon

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Kendrick Conrad

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Nov 30, 2021 -

BMW of Farmington Hills responded

Hi Mia Mignon, thank you so much for your positive comments about Erhard BMW of Farmington Hills!

November 24, 2021

SERVICE VISIT

2 days agoNEWI was at the BMW of Farmington Hills 2 days agoNEW I was at the BMW of Farmington Hills Dealership for an oil change. When my car was returned, I was shocked to find the cover of my 2 days agoNEW I was at the BMW of Farmington Hills Dealership for an oil change. When my car was returned, I was shocked to find the cover of my gearshifter ripped off and thrown on the passenger seat. I immediately notified the manager, who did adress this. However this is not the type of service I expect from BMW. More

by Pedelstein

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Employees Worked With

Don't remember

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Nov 30, 2021 -

BMW of Farmington Hills responded

Hi Pedelstein, we regret to hear that your recent experience was anything less than exceptional. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

November 23, 2021

SALES VISIT - NEW

Matthew was our salesman and he was really great. Service and communication was just super. Service and communication was just super. More

by Cpkarcher1

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Matthew Rosen

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November 23, 2021

SERVICE VISIT

Chad the service assistant was very helpful! He explained the problem that my car had and took the time to work with are car insurance. the problem that my car had and took the time to work with are car insurance. More

by Gloria

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Chad Rossetter

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Nov 30, 2021 -

BMW of Farmington Hills responded

Gloria, thank you for your kind words and this wonderful review!

Nov 30, 2021 -

Gloria responded

You are welcome!

November 23, 2021

SERVICE VISIT

Was happy with the service. Chad provided a document that indicated any current conditions that need/needed to be addressed on future visits. Happy that I was able to get add'l work done at a reasonable rate indicated any current conditions that need/needed to be addressed on future visits. Happy that I was able to get add'l work done at a reasonable rate. More

by smurphygoblue

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Ken & Chad

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November 23, 2021

SERVICE VISIT

Great service they were able to accommodate me in the same day although I did not have an appointment. same day although I did not have an appointment. More

by Haidous86

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Ken,

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Nov 30, 2021 -

BMW of Farmington Hills responded

Haidous86, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Farmington Hills.

November 22, 2021

SERVICE VISIT

Excellent service!Jason was great!The technician that Excellent service! Jason was great! The technician that worked on my car did An excellent job! Thank you as usual! Excellent service! Jason was great! The technician that worked on my car did An excellent job! Thank you as usual! More

by Thomas

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jason

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Nov 22, 2021 -

BMW of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 22, 2021

SERVICE VISIT

Great service offered by Chad. Prompt response and clear explanation of service and fee. very good communication. explanation of service and fee. very good communication. More

by Ted2

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Chad

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November 22, 2021

SERVICE VISIT

This was my 1st experience at Erhard of Farmington Hills. Ken Foster handled my appointment well. Once I was brought back to the service center I was pleased by the extra mile Mr. Foster went for my Hills. Ken Foster handled my appointment well. Once I was brought back to the service center I was pleased by the extra mile Mr. Foster went for my needed car part. I waiting in the lobby and appreciated the hot beverages offered while I waited. More

by Vccrooks

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Ken Foster

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BMW of Farmington Hills

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