BMW of Farmington Hills

Excellent service—fast, friendly. I showed up a day early for my appointment, but the service rep (Ken) was very accommodating. My car needed more service than I expected, so Ken quickly arranged for me to t for my appointment, but the service rep (Ken) was very accommodating. My car needed more service than I expected, so Ken quickly arranged for me to take another car home. My repairs were finished by the next morning. More

Kendrick was my service advisor-- very cortesious. Kept me informed about timing when the car will be ready. Overall, experience at the dealership-- from the time of purchase todate has been great. me informed about timing when the car will be ready. Overall, experience at the dealership-- from the time of purchase todate has been great. More

My service advisor was very helpful. Service was timely. Gave me some great suggestions. Said he used to have the same car I have so very knowlegable. Gave me some great suggestions. Said he used to have the same car I have so very knowlegable. More

Fast and friendly service. Professional and knowledgeable staff. Place is always clean and welcoming. Was in and out in less than 15 minutes. Follow up was great. staff. Place is always clean and welcoming. Was in and out in less than 15 minutes. Follow up was great. More

Always friendly, helpful and courteous service offered by all staff. Service provided was, as always, professional and quickly handled. You are treated as real customer the way customer service used to be ha all staff. Service provided was, as always, professional and quickly handled. You are treated as real customer the way customer service used to be handled! Highly recommend. More

The environment is very nice and friendly. The service area has ceiling to floor clean glasses which look very nice. The service advisor was very helpful and explained what my vehicle needed. The oil chan area has ceiling to floor clean glasses which look very nice. The service advisor was very helpful and explained what my vehicle needed. The oil change and brake fluid change prices were reasonable. More

Ken helped me a lot to resolve my issue.He explained me Ken helped me a lot to resolve my issue. He explained me of the details on my vehicle issue and sent the status of my vehicle service frequently. Ken helped me a lot to resolve my issue. He explained me of the details on my vehicle issue and sent the status of my vehicle service frequently. More

Great experience with sales and finance - quick and efficient.. I like the new car We purchased a new X3 SUV and it’s a nice driving car. I’m happy with the purchase and dealer experience. efficient.. I like the new car We purchased a new X3 SUV and it’s a nice driving car. I’m happy with the purchase and dealer experience. More

Basic maintenance for my 2020 X6, performed quickly with a car wash and interior cleaning. Upon leaving a well written report is handed to you educating you about your vehicle. a car wash and interior cleaning. Upon leaving a well written report is handed to you educating you about your vehicle. More

One of the most pleasant experiences at an auto dealership I have ever had. I am used to spending an entire day negotiating and never feeling like I received a great deal. My experience at Erhard dealership I have ever had. I am used to spending an entire day negotiating and never feeling like I received a great deal. My experience at Erhard was completely different. Right from the beginning I was treated like they wanted to sell me a car. I will definitely be back! More