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BMW of Farmington Hills

Farmington Hills, MI

4.9
913 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 913 reviews

February 03, 2021

My overall experience was very pleasant as always. The service I received was great and the staff (Joy) was amazing. She kept me informed on the service repairs I needed and her follow up with any questi More

by monayfort
Recommend Dealer
Yes
Employees Worked With
Joy in Service and Tim Polk. Awesome!
Feb 05, 2021 -

BMW of Farmington Hills responded

Monayfort, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Farmington Hills.

February 03, 2021

This is my second BMW and I have always had nothing but good experiences with Erhard BMW. The staff is always professional, friendly, and knowledgeable. I would and have recommended this dealer to friends More

by starship31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Betts
Feb 03, 2021 -

BMW of Farmington Hills responded

Starship31, thank you for your kind review; we are happy to pass along your comments toJason and the team here at Erhard BMW of Farmington Hills!

February 02, 2021

Another enjoyable purchase experience with Tom K and the whole Erhard team. Really enjoyed the Display Showroom in which our car was staged for final review and presentation. Nice touch. More

by BET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kelly, Michael Hymes
Feb 03, 2021 -

BMW of Farmington Hills responded

Bet, we're glad you had such a wonderful experience with us!

February 01, 2021

My service advisor Ken was very helpful. I also appreciate that the invoice states the mechanics license number. Ahmed serviced my 15 X3 and discovered an oil leak. I love that they do a thorough i More

by Mdgriff15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster, Ahmed Youussif
Feb 03, 2021 -

BMW of Farmington Hills responded

Mdgriff15, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Farmington Hills.

January 31, 2021

Scheduled maintenance, lease end pre inspection and sales consultation for next vehicle. No complaints whatsoever. Staff was nice and friendly, did not wait too long . More

by Gtchun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kelly, Matt for inspection.
Feb 03, 2021 -

BMW of Farmington Hills responded

Hi Gtchun, we are very happy to have provided you with such a positive experience!

January 30, 2021

Great service! Updates and car delivered back super clean. Always get me into a loaner when possible which makes life easier.... more streamlined payment process even easier to pick up car now. More

by swskinsaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char& Jukian
Feb 03, 2021 -

BMW of Farmington Hills responded

Hi Swskinsaver! We're so happy we were able to help you out!

January 30, 2021

Ken was very nice and provided me with prompt updates, and his colleagues were very accommodating. I will continue using the Farmington dealership for service. More

by AAA26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Feb 03, 2021 -

BMW of Farmington Hills responded

Hi Aaa26, we are very happy to have provided you with such a positive experience!

January 29, 2021

Always a pleasure even with a vehicle as old as mine. Treated with respect and totally respected my time and needs. Will continue to bring this vehicle and my other vehicle back More

by gerald.deren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Diericks
Feb 03, 2021 -

BMW of Farmington Hills responded

Gerald.deren, we are very happy we could provide you with a positive experience!

January 29, 2021

Everything was great. Fast service quality car care. Chad was very helpful ,fast, painless trouble shooting, and repairs. Gives a feeling of confidence and security. More

by j1t2c9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chad
Feb 03, 2021 -

BMW of Farmington Hills responded

J1t2c9, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Farmington Hills.

January 27, 2021

Kayla was super helpful in showing me the M4 I was interested in and provided a zero-pressure buying experience. Everything was straightforward and there wasn't anything hidden about the purchasing th More

by gnM4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla, Rob, Mike
Jan 28, 2021 -

BMW of Farmington Hills responded

Gnm4, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Farmington Hills! Enjoy your new BMW M4!

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