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BMW of Farmington Hills
Farmington Hills, MI
913 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 913 reviews
February 11, 2021
Outstanding customer experience. Chad does an excellent job and is off the charts w/ customer satisfaction. He is very professional and communicates in a timely fashion. All dealerships have high hourly ra job and is off the charts w/ customer satisfaction. He is very professional and communicates in a timely fashion. All dealerships have high hourly rates and I have learn to accept it. Customer service second to none. More
by gwb56
Employees Worked With
Chad
February 11, 2021
Ken Foster went above for my service appointment. Probably my best service experience on my three BMW X5 since 2013! My X5 looked brand new! Thanks Ken... Probably my best service experience on my three BMW X5 since 2013! My X5 looked brand new! Thanks Ken... More
by Ugie124
Employees Worked With
Ken Foster
February 10, 2021
First class dealership and staff. Shannon did a great job from the moment I inquired online. She responded immediately and was knowledgeable about the vehicle. I would highly recommend this dealership job from the moment I inquired online. She responded immediately and was knowledgeable about the vehicle. I would highly recommend this dealership and Shannon. Great job. More
by Kevin
Employees Worked With
Shannon
February 10, 2021
Outstanding service from write up to completion. Prompt repair and car returned to me washed outside and vacuumed inside. I called in the morning and received same day service. Jason was excellent. repair and car returned to me washed outside and vacuumed inside. I called in the morning and received same day service. Jason was excellent. More
by Buckeye1
Employees Worked With
Jason
February 09, 2021
Easily made appt., quick sign in, fast service and knowledgable and helpful staff. In addition to the service requested, they did a quick systems check, and And ran the car thru the wash. knowledgable and helpful staff. In addition to the service requested, they did a quick systems check, and And ran the car thru the wash. More
by Rick
Employees Worked With
Jason
February 08, 2021
Visited Erhard BMW at Farmington Hills for CPO 330xi . I dealt with Jeff Seit and he was excellent. He was very courteous and Professional. This was my first time buying luxury vehicle and Jeff didn’t made dealt with Jeff Seit and he was excellent. He was very courteous and Professional. This was my first time buying luxury vehicle and Jeff didn’t made me feel that I was out of place in any sense .There were couple of rounds of negotiations but again Jeff was very polite in terms of what he can and can’t do . I ended up in buying the vehicle. I highly recommend Erhard BMW of FH specially Jeff Seit More
by Dtwrunner
Employees Worked With
Jeff Seit
February 08, 2021
I had an excellent experience in the new renovated facility. I dealt with Jason, he was professional and courteous with answers to my questions about product pricing and necessary services. facility. I dealt with Jason, he was professional and courteous with answers to my questions about product pricing and necessary services. More
by lavale98
Employees Worked With
Jason
February 06, 2021
Always great service! Chad is the best. Estimates are given are accurate and service is not pushed. I like the report that I received as well. given are accurate and service is not pushed. I like the report that I received as well. More
by colleen.pryslak
Employees Worked With
Chad Rossetter
February 03, 2021
I can’t say enough about the service department. Ken is a professional who is committed to customer care. Thank you for taking care of me and my BMW convertible. We both appreciate you. Dr Wolf. a professional who is committed to customer care. Thank you for taking care of me and my BMW convertible. We both appreciate you. Dr Wolf. More
by Stevewolfdds
Employees Worked With
Ken foster
