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BMW of Farmington Hills
Farmington Hills, MI
909 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 909 reviews
March 02, 2021
Customer service is amazing, they are really friendly to talk to, they were able to figure out precisely whats wrong with my car and giving affordable prices! Haven’t had to come back for any work that was talk to, they were able to figure out precisely whats wrong with my car and giving affordable prices! Haven’t had to come back for any work that was done, and that I truly love, they know their stuff. More
by Emmanuel
Employees Worked With
Ken Foster
March 02, 2021
Erhard BMW of Farmington Hills is the best Dealership I've ever done business with. My car gets the best care very time. Chad Rossetter has always kept me informed about needed repairs, a true profes I've ever done business with. My car gets the best care very time. Chad Rossetter has always kept me informed about needed repairs, a true professional. More
by rarnal
Employees Worked With
Chad Rossetter
March 02, 2021
Kendrik Conrad was great, thank you for the great service, warm welcome as soon as i pulled my vehicle in the service drive, highly recommend the service department service, warm welcome as soon as i pulled my vehicle in the service drive, highly recommend the service department More
by Ergys G
Employees Worked With
Kendrik Conrad
March 01, 2021
I always have a great experience with Erhard BMW. I get appointments when I call and times I want. They give me a ride to work. Joy my advisor is always very helpful. appointments when I call and times I want. They give me a ride to work. Joy my advisor is always very helpful. More
by Sharonh10
Employees Worked With
Joy
March 01, 2021
This is my third BMW and Kurt has made buying a car very pleasant and easy! The service team is great also! Will always be a loyal customer. It was nice having the service reward dollars for applied to my n pleasant and easy! The service team is great also! Will always be a loyal customer. It was nice having the service reward dollars for applied to my new car. More
by Cphoule4
Employees Worked With
Kurt Haggman
February 27, 2021
I had a wonderful experience with my service advisor Ken Foster. He has always been pleasant and he is the reason we go to Erhard Farmington hills. Foster. He has always been pleasant and he is the reason we go to Erhard Farmington hills. More
by Sumit
Employees Worked With
Ken Foster
February 26, 2021
THE SERVICE DEPARTMENT AT THIS DEALERSHIP IS EXCELLENT. THEY PROVIDED ME WITH A HIGH LEVEL OF EXPERTISE AND PROFESSIONALISM. JASON BETTS WAS EXCELLENT. I WILL BE DEFINITELY BE BACK IN THE FUTURE. THEY PROVIDED ME WITH A HIGH LEVEL OF EXPERTISE AND PROFESSIONALISM. JASON BETTS WAS EXCELLENT. I WILL BE DEFINITELY BE BACK IN THE FUTURE. More
by jbeydoun
Employees Worked With
JASON BETTS
February 25, 2021
Discovered there were 3 bent rims. I have had this vehicle 9 months and only put 4500 miles on this car. I have never bent a rim in over 50 years of driving. I am convinced this car was sold to me w vehicle 9 months and only put 4500 miles on this car. I have never bent a rim in over 50 years of driving. I am convinced this car was sold to me with the rims already damaged. I am retired and never did any long trip driving. Very disappointed with the sales department. More
by Ralph.M.Clifton
Employees Worked With
Joy
February 24, 2021
Very good customer service, on time, professional and high level of expertise Very accommodating to my schedule and car was return on time washed and cleaned. high level of expertise Very accommodating to my schedule and car was return on time washed and cleaned. More
by vasile.e.bozintan
Employees Worked With
Wilson Richard
February 24, 2021
Absolutely Perfect !!! Scheduling the perfect time, providing the perfect loaner, and getting my car back perfectly serviced and clean. What more can you ask of any dealer??? providing the perfect loaner, and getting my car back perfectly serviced and clean. What more can you ask of any dealer??? More
by Mike
Employees Worked With
Jason
