BMW of Farmington Hills

The service was excellent. Chad always takes care of any problems I may be having. He gets the car in quickly and the service is done expeditiously. When he realized the car would be overnight he quickly go problems I may be having. He gets the car in quickly and the service is done expeditiously. When he realized the car would be overnight he quickly got me a loaner. Work was done well. No problems. More

I have been an Farmington Erhardt BMW customer for over eleven years. The Erhardt team sets the standard for automotive sales and service. Jason has always been my service representative and he is friendly eleven years. The Erhardt team sets the standard for automotive sales and service. Jason has always been my service representative and he is friendly, knowledgeable, professional and works together with the service team to deliver an excellent service experience. More

Great dealership....Great service.....Good attitude and very professional....Recommend highly...Vehicle was ready when promised and everything was repaired perfect.... Chad, our service rep is great to wor very professional....Recommend highly...Vehicle was ready when promised and everything was repaired perfect.... Chad, our service rep is great to work with... He is a huge asset for this BMW dealership.... Also Shawn, the mechanic , who does all the great work.... Thanks again for taking care of us.... Dave and Kathy.... More

I have been a customer for over 20 years and have bought several vehicles from them. Consistently 5 star or better service, That is why I keep coming back. several vehicles from them. Consistently 5 star or better service, That is why I keep coming back. More

In for factory airbag replacement. Car was washed afterwords and, apparently a window, on passenger side was not completely closed and water entered the car. I was told that the water entered, due to afterwords and, apparently a window, on passenger side was not completely closed and water entered the car. I was told that the water entered, due to a leak and, it was cleaned up. However, I had a car wash yesterday and there was NO leak!!.....I do not like being lied to! If the window was inadvertently left cracked open then own it!! More

I have always had great service at Erhard BMW Farmington Hills and this time was no different. Excellent, timely and friendly service by my service technician. Chad greeted me upon arrival, walked through Hills and this time was no different. Excellent, timely and friendly service by my service technician. Chad greeted me upon arrival, walked through the process and made sure I was comfortable while the service was being performed and kept me up to date on their progress. Great experience. More

Always have a good experience at Erhard BMW, immediate warm friendly service from the whole staff. Every step is communicated to me while my vehicle is there for service. Thank you Chad warm friendly service from the whole staff. Every step is communicated to me while my vehicle is there for service. Thank you Chad More

The dealership building is excellent ,spacious and The dealership building is excellent ,spacious and clean,staff members are real courteous with clients. Service time was much shorter than expect The dealership building is excellent ,spacious and clean,staff members are real courteous with clients. Service time was much shorter than expected.. MR. ken Foster took the time to explain to me what other issues need to be taken care of., More

Brought the car in for a brake change...tried telling me I needed $5,300 in maintenance. New tires, said they were worn out Drive shaft has surface rust should prob replaced This place is a joke and I needed $5,300 in maintenance. New tires, said they were worn out Drive shaft has surface rust should prob replaced This place is a joke and will try and scam you Didn’t even have them replace my brakes. Tried charging me $1700 for brake job. More

Customer service is amazing, they are really friendly to talk to, they were able to figure out precisely whats wrong with my car and giving affordable prices! Haven’t had to come back for any work that was talk to, they were able to figure out precisely whats wrong with my car and giving affordable prices! Haven’t had to come back for any work that was done, and that I truly love, they know their stuff. More