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BMW of Farmington Hills

Farmington Hills, MI

4.9
890 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 890 reviews

April 03, 2021

Best dealer service experience I've ever had. Not sure if all BMW dealerships are the same but I can't imagine anyone could do better. Very personable, made you feel as if you were the most important person More

by bitbarn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Diericks Craig Karazim
Apr 06, 2021 -

BMW of Farmington Hills responded

Bitbarn, thanks for your praise and kind comments about our team.

April 02, 2021

Great reliable and courteous service. I was completely satisfied. They provided a free loaner vehicle. There is a real advantage in going to the dealership More

by Josephgause280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Apr 06, 2021 -

BMW of Farmington Hills responded

Hi Josephgause280, thank you so much for your positive comments about Erhard BMW of Farmington Hills!

March 31, 2021

I've had my 02 330ci serviced at Erhard on several occasions, and the service is amazing and the repairs always return the car back to running like new. Jason's service is always great, and the techn More

by timm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Betts
Apr 06, 2021 -

BMW of Farmington Hills responded

Timm, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 30, 2021

Great dealership. They were very accommodating to my schedule. Tom kept me in the loop every step of the way. All employees that I came into contact with were extremely pleasant. More

by Shaverb6676
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kelly
Mar 31, 2021 -

BMW of Farmington Hills responded

Shaverb6676, thank you for your kind words and this wonderful review!

March 30, 2021

My sales advisor was Tom Kelly and he was outstanding. This is my first BMW and Tom made my experience excellent. No issues what so ever. Prompt, professional service. Outstanding dealership. More

by BKG1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kelly
Apr 06, 2021 -

BMW of Farmington Hills responded

Bkg1951, thank you for your kind words and this wonderful review!

March 30, 2021

Our service person was outstanding. She walked us through the needed repair of a computer component and set us up in a beautiful loaner. Thanks! More

by revbolin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy
Mar 31, 2021 -

BMW of Farmington Hills responded

Hi Revbolin, we are very happy to have provided you with such a positive experience!

Mar 31, 2021 -

revbolin responded

Joy was a pleasure to work with in arranging our repair. This is a great place!

March 29, 2021

With Chad and Peggy you are in a great situation. They both know and understand customer service. they both are excellent communicators with great understanding of the business. More

by bruce.cann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad and Peggy
Mar 31, 2021 -

BMW of Farmington Hills responded

Bruce.cann, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Farmington Hills!

March 26, 2021

Stellar service !! Ken Foster always take great care of me and my car. Job well done !! I had planned to wait for the service to be done however when something came up and I was unable to wait.....Ken sa More

by bkosaian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Mar 29, 2021 -

BMW of Farmington Hills responded

Hi Bkosaian, we are very happy to have provided you with such a positive experience!

March 25, 2021

Exceptional service! Always a pleasure to get my car serviced, which is usually a boring task. I recommend this location for all your service needs! More

by Markyinpink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Mar 26, 2021 -

BMW of Farmington Hills responded

Markyinpink, your satisfaction is our top priority.

March 25, 2021

Very good experience with the service. Service advisor helped to solve the issue with my vehicle with maximum quality and affordable way. Really appreciate the on time service without delay. More

by Rakeshkumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Betts,
Mar 29, 2021 -

BMW of Farmington Hills responded

Rakeshkumar, we really appreciate your positive review!

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