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BMW of Farmington Hills

Farmington Hills, MI

Overview
Employees
Reviews
Vehicles
4.9
917 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 917 reviews

April 26, 2025

The dealership itself is beautiful, and everyone, including the receptionist were incredibly polite, attentive and helpful. Ilir was a great representative and was the real difference maker among the More

by jahoward77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ilir Doresi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at BMW of Farmington Hills, and it's fantastic to know that Ilir made a significant impact during your visit. We take pride in our team and are delighted that our reception and finance teams also contributed to your A+ service experience. We appreciate your decision to choose us over other dealerships, and we look forward to welcoming you back soon! Enjoy your new BMW! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 26, 2025

I was extremely satisfied with the level of customer service at BMW of Farmington Hills. I’ve worked with Ryan over the years, and he consistently does an excellent job. Alonso’s attention to detail is More

by kevin@thedetroitrealtor.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alonzo Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Spencer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you for your kind words, Kevin! We greatly appreciate your feedback and are thrilled to hear about your positive experiences with Ryan and Alonso at BMW of Farmington Hills. It’s wonderful to know that our team's dedication to providing exceptional service and a white-glove experience made such an impact on you. We look forward to assisting you again in the future! Sincerely, Rob Johnson, Sales Manager 248-699-3009 rjohnson@foxmotors.com

April 26, 2025

I Always experience Great customer service ! ! Keep up the good work BMW is a great place More

by lequana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful review! We're thrilled to hear that you consistently experience great customer service at BMW of Farmington Hills. Your kind words motivate us to keep delivering exceptional experiences. We look forward to seeing you again soon! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 26, 2025

"Excellent service from start to finish. Staff were professional, knowledgeable, and attentive. I will be back next time More

by k.frenkel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Hagemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful review! We're thrilled to hear that you received excellent service from the team at BMW of Farmington Hills. I appreciate your kind words about our staff's professionalism and attentiveness. We look forward to welcoming you back next time! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 26, 2025

Would highly recommend BMW Farmington Hills. Cody was very friendly, helpful and informative every step of the way. Test drive to purchase went very smoothly. More

by mteodori02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2025 -

BMW of Farmington Hills responded

Thank you so much for your wonderful review! We greatly appreciate your recommendation of BMW of Farmington Hills. It's fantastic to hear that Cody provided you with friendly and informative service throughout your experience, from the test drive to your purchase. We hope to see you again soon! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 26, 2025

Great service . Happy with the car. Thanks to Shannon and entire team. Hoping to buy another car soon😅 More

by pranavprabhu1997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Polsgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you so much for your wonderful review! We're thrilled to hear that you're happy with your car and that Shannon and our team provided great service. We look forward to assisting you again at BMW of Farmington Hills when you’re ready to purchase your next vehicle! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 26, 2025

Very happy with service to our BMW. There was a delay in getting our loaner -- the wash time was a little excessive. More

by RTHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

BMW of Farmington Hills responded

Thank you for your review! We're delighted to hear that you're happy with the service we provided for your BMW. We appreciate your feedback regarding the delay in getting your loaner and the wash time, and we will take that into consideration for future improvements. We look forward to assisting you again at BMW of Farmington Hills! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 26, 2025

The sales professional was very patient with me through the whole process, and she was very professional. More

by lalita.sudini
Recommend Dealer
Yes
Employees Worked With
Ryan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Jacobs
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Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful feedback, Lalita! We’re thrilled to hear about your positive experience with our sales professional at BMW of Farmington Hills. We pride ourselves on providing excellent service, and your kind words affirm our team's efforts. We look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 26, 2025

Responsive and quick service. Chad did a great job turning my car around within a couple hours. More

by tylenda
Recommend Dealer
Yes
Employees Worked With
Chad
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Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you for your kind words, Tylenda! We’re glad to hear that Chad provided you with responsive and quick service at BMW of Farmington Hills. It's great to know we could get your car turned around so efficiently. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 26, 2025

Corey was great through the whole process. He made it easy and painless to lease. More

by anbolton326
Recommend Dealer
Yes
Employees Worked With
Corey Bahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Bahr
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Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful feedback! We're thrilled to hear that Corey made your leasing experience easy and painless. At BMW of Farmington Hills, we strive to provide exceptional service, and it's great to know that Corey delivered on that promise. We look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

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