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BMW of Farmington Hills
Farmington Hills, MI
862 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 862 reviews
December 09, 2021
My car is under warranty but the couldn’t fix my door that makes loud noise when I close it . I was told this is the noise I will hear from now on when You close your door. Very disappointed with their that makes loud noise when I close it . I was told this is the noise I will hear from now on when You close your door. Very disappointed with their service . My car was ready for pick on Friday 11/26 but no one from the dealership contact me to let me know it is ready . I ended up calling on Monday 11/29 . I left messages for the associate and the service department manager around 9:15 am finally I received a call closer to 1 pm from the service associate . The manager never called me back . Again very disappointed with the way they handled my service issues . More
by Tony
Employees Worked With
Not sure
December 09, 2021
Great service. Convenient. I do wish there were more Great service. Convenient. I do wish there were more BMW dealerships. The one I go to is 50 miles from my house Great service. Convenient. I do wish there were more BMW dealerships. The one I go to is 50 miles from my house More
by thekeshens
Employees Worked With
Joy
December 09, 2021
Chad provided us a great convenience and experience Chad provided us a great convenience and experience servicing our X5. Our Bluetooth issue was resolved and scheduled maintenance was a done accuratel Chad provided us a great convenience and experience servicing our X5. Our Bluetooth issue was resolved and scheduled maintenance was a done accurately. Thank you service department at Erhard of FH. Highly recommended!! More
by danrosario
Employees Worked With
Chad Rossetter
December 05, 2021
After making an appointment a week prior, I was all set to take my car in when I looked at my emails and saw that I had received another from the dealership canceling the appointment. Went to dealership an to take my car in when I looked at my emails and saw that I had received another from the dealership canceling the appointment. Went to dealership anyway, explained situation, was taken care of promptly. No fuss, no bother. More
by plyaar
Employees Worked With
Jason
