BMW of Farmington Hills

Jason in service was great! Vehicle wasn’t vacuumed m, Jason in service was great! Vehicle wasn’t vacuumed m, but it was corrected immediately after bringing it to their attention. Jason in service was great! Vehicle wasn’t vacuumed m, but it was corrected immediately after bringing it to their attention. More

I have dealt with Erhard BMW Farmington Hills's service I have dealt with Erhard BMW Farmington Hills's service advisor Chad Rossetter for years. He is very professional, knowledgeable, competent and a pl I have dealt with Erhard BMW Farmington Hills's service advisor Chad Rossetter for years. He is very professional, knowledgeable, competent and a pleasure to work with. I have never had a problem with him and I am a fussy and demanding -- but fair -- client. . He is the primary reason I return to BMW Farmington Hills even though it is over and an hour drive from my house -- an appreciable time investment to bring in my car -- but worth every mile. I will certainly return to Erhard-Farming Hills for all of my future vehicle purchase & service needs. Excellent customer service -- they set the bar for excellence. Chad Rossetter More

Excellent customer service.Ken F was attentive, Excellent customer service. Ken F was attentive, professional & knowledgeable. Required services were explained in detail, options were offered with Excellent customer service. Ken F was attentive, professional & knowledgeable. Required services were explained in detail, options were offered without request. Would not hesitate to recommend. More

I was very happy and satisficed with the customer service by my sales person Mr tom Kelly every think was I expected highly recommended SAM ELLEHAF by my sales person Mr tom Kelly every think was I expected highly recommended SAM ELLEHAF More

Communication from the team was like something I've never experienced before from a dealership. We actually started our car buying process several months ago, and their relentless efforts to reach out to us experienced before from a dealership. We actually started our car buying process several months ago, and their relentless efforts to reach out to us won my wife and I over. More

Our service advisor, Joy , was knowledgeable, pleasant and answered all of our questions. Joy and the mechanic, not only explained to my husband the issued with the valve cover, they took the time to sho and answered all of our questions. Joy and the mechanic, not only explained to my husband the issued with the valve cover, they took the time to show him. More

Service is always great! They excel at customer satisfaction. I would highly recommend. satisfaction. I would highly recommend. More

Provide excellent customer services. When entering dealership you are greeted. Staff make you feel welcome. Services that was need was explain in detail. Would highly recommend. dealership you are greeted. Staff make you feel welcome. Services that was need was explain in detail. Would highly recommend. More

Great service by Chad. Explained everything. Attentive. Cared about my needs. The best service I have had there in a long time. I will be back. He took care of my needs and the problem was resolved at t Cared about my needs. The best service I have had there in a long time. I will be back. He took care of my needs and the problem was resolved at this time More