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BMW of Farmington Hills

Farmington Hills, MI

4.8
862 Reviews

38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 862 reviews

August 31, 2021

So far every visit to Erhard BMW of Farmington Hills has been smooth. They have been straight forward, have been quick, and have great customer service. More

by Dahsel
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ken Foster
August 31, 2021

Takes great care of the car with world class diagnostics. Amazing service and customer experience throughout the scheduled service with SMS updates on the service progress. More

by NICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Foster
August 31, 2021

Erhard BMW of Farmingtion Hills and my service advisor, Chad Rossetter were awsome! My car was ready and returned, washed and cleaned within an hour of my appointment. Very professional service, which is More

by Kathleen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
August 30, 2021

Absolutely outstanding service as always at Erhard BMW of Farmington Hills. The technician not only repaired the car in a very timely fashion, it was completely washed down, dried, vaccumed and returned to m More

by proballsports
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Foster, Eddie the Tech
August 30, 2021

Ken is excellent! He is efficient and knowledgeable. I was late for the appointment for 30 minutes because of the traffic. He kindly managed to finish the oil change service for me. I am thankful. More

by Mia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Foster
August 29, 2021

I have dealt with Ken in the auto shop several times . He is efficient and knowledgeable. I am extremely happy and will defiantly be back for further experiences with him and Erhard Farmington. More

by llaurielynn1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
August 28, 2021

Shannon was friendly and efficient. Great experience. Erhard has always been a great dealer to work with with solid ongoing service. Warranty is solid on BMW products as well. More

by Darunyon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
August 27, 2021

The whole operation is ran like a top and gets complicated financial transactions accomplished with friendly and fun people effortlessly. I loved the entire process. More

by leoncrumpler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Hagemann
Aug 27, 2021 -

leoncrumpler responded

Thanks to Michael, and Kurt

August 27, 2021

I’ve been a loyal customer for about 10 years. Earhard provides top notch service! BMW’s maintenance warranty is the best among luxury brands. More

by KP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
August 26, 2021

Great experience with Ilir. Worked fast and diligent to get what we wanted. Delivery came earlier than expected and made sure the sale process went fast and smooth. More

by gregrichard0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilir
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