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BMW of Farmington Hills

Farmington Hills, MI

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Employees
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Vehicles
4.9
913 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 913 reviews

April 27, 2025

Professional, Honest, and gets the job done I bought several vehicles from Illir & I keep going back for his professionalism and his ability to find what I'm looking for More

by samstone.hamade
Recommend Dealer
Yes
Employees Worked With
Illir
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Apr 27, 2025 -

BMW of Farmington Hills responded

Thank you for your great review! We're pleased to hear about your positive experiences with Illir at BMW of Farmington Hills. It's great to know his professionalism and ability to meet your needs keep you coming back. We appreciate you and look forward to assisting you with your future vehicle purchases. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 27, 2025

Tom Kelly, Ryan Jacob's and Brian Cummings all gave me EXCELLENT CUSTOMER SERVICE. Tom Kelly was there for me from the start of my BMW future. I have been recommending him to all of my family and friends. More

by cfields101
Recommend Dealer
Yes
Employees Worked With
Brian Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Cummings
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Apr 28, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful feedback! We are thrilled to hear that Tom, Ryan, and Brian provided you with excellent customer service at BMW of Farmington Hills. It's fantastic that you're recommending Tom to your family and friends; we truly appreciate your support. We look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 27, 2025

Informed and helpful I'll repeat what I said 4 times You are now wasting my time More

by brian.einhorn
Recommend Dealer
Yes
Employees Worked With
Ryan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Jacobs
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Apr 28, 2025 -

BMW of Farmington Hills responded

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April 26, 2025

Excellent service , staff very professional and freindly. Chad , our service advisor, provided 5 star service, keeping us updated on service process. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rosetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you, Christine, for your wonderful review! We're thrilled to hear that you received excellent service from our team at BMW of Farmington Hills and that Chad kept you well informed throughout the service process. We appreciate your kind words and hope to see you again soon! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 26, 2025

Very happy with service to our BMW. There was a delay in getting our loaner -- the wash time was a little excessive. More

by RTHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 26, 2025

Responsive and quick service. Chad did a great job turning my car around within a couple hours. More

by tylenda
Recommend Dealer
Yes
Employees Worked With
Chad
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Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you for your kind words, Tylenda! We’re glad to hear that Chad provided you with responsive and quick service at BMW of Farmington Hills. It's great to know we could get your car turned around so efficiently. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 26, 2025

Could not be more pleased with the service and detail on our car. As ever the customer service was top notch. Have worked with this dealership since 2013 and the service has always been excellent. More

by XXXXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you so much for your outstanding review! We at BMW of Farmington Hills are thrilled to hear that you have consistently received top-notch customer service since 2013. It’s great to know that you’re pleased with the service and detail on your car. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 26, 2025

The usual friendly, efficient and professional service that I have enjoyed from this excellent dealership over many years of working with them. More

by XXXXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you for your amazing review! We're glad to hear that you've consistently enjoyed friendly and efficient service at BMW of Farmington Hills over the years. Your loyalty means a lot to us, and we look forward to continuing to provide you with the excellent service you’ve come to expect. See you next time! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 26, 2025

The dealership itself is beautiful, and everyone, including the receptionist were incredibly polite, attentive and helpful. Ilir was a great representative and was the real difference maker among the More

by jahoward77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ilir Doresi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at BMW of Farmington Hills, and it's fantastic to know that Ilir made a significant impact during your visit. We take pride in our team and are delighted that our reception and finance teams also contributed to your A+ service experience. We appreciate your decision to choose us over other dealerships, and we look forward to welcoming you back soon! Enjoy your new BMW! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 26, 2025

Corey was great through the whole process. He made it easy and painless to lease. More

by anbolton326
Recommend Dealer
Yes
Employees Worked With
Corey Bahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Bahr
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Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful feedback! We're thrilled to hear that Corey made your leasing experience easy and painless. At BMW of Farmington Hills, we strive to provide exceptional service, and it's great to know that Corey delivered on that promise. We look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

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