BMW of Farmington Hills

Tom Kelly, Ryan Jacob's and Brian Cummings all gave me EXCELLENT CUSTOMER SERVICE. Tom Kelly was there for me from the start of my BMW future. I have been recommending him to all of my family and friends. EXCELLENT CUSTOMER SERVICE. Tom Kelly was there for me from the start of my BMW future. I have been recommending him to all of my family and friends. More

Informed and helpful I'll repeat what I said 4 times You are now wasting my time are now wasting my time More

The dealership and Ken were exceptional. They were prompt, went the extra mile, and kept me informed every step of the way. Just a great team overall—and Ken is truly an outstanding service They were prompt, went the extra mile, and kept me informed every step of the way. Just a great team overall—and Ken is truly an outstanding service leader. Thank you, Ken! More

Excellent service , staff very professional and freindly. Chad , our service advisor, provided 5 star service, keeping us updated on service process. Chad , our service advisor, provided 5 star service, keeping us updated on service process. More

Could not be more pleased with the service and detail on our car. As ever the customer service was top notch. Have worked with this dealership since 2013 and the service has always been excellent. our car. As ever the customer service was top notch. Have worked with this dealership since 2013 and the service has always been excellent. More

The usual friendly, efficient and professional service that I have enjoyed from this excellent dealership over many years of working with them. that I have enjoyed from this excellent dealership over many years of working with them. More

The dealership itself is beautiful, and everyone, including the receptionist were incredibly polite, attentive and helpful. Ilir was a great representative and was the real difference maker among the including the receptionist were incredibly polite, attentive and helpful. Ilir was a great representative and was the real difference maker among the other dealershipsc we were considering (including BMW Ann Arbor). We even had the chance to custom order from Ann Arbor but stayed with Farmington Hills because of Ilir. The finance team was also expectional, and rounded out the A+ service experience. More

I was extremely satisfied with the level of customer service at BMW of Farmington Hills. I’ve worked with Ryan over the years, and he consistently does an excellent job. Alonso’s attention to detail is service at BMW of Farmington Hills. I’ve worked with Ryan over the years, and he consistently does an excellent job. Alonso’s attention to detail is unmatched—he truly made me feel like a valued customer and went above and beyond, providing a true white-glove experience. Rob, the sales manager, is always easy to work with, very transparent, and genuinely committed to making the entire process smooth and stress-free. His professionalism and willingness to accommodate my needs made a big difference. More

I Always experience Great customer service ! ! Keep up the good work BMW is a great place ! Keep up the good work BMW is a great place More

"Excellent service from start to finish. Staff were professional, knowledgeable, and attentive. I will be back next time Staff were professional, knowledgeable, and attentive. I will be back next time More