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BMW of Farmington Hills

Farmington Hills, MI

Overview
Employees
Reviews
Vehicles
4.9
917 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 917 reviews

April 27, 2025

Mike is very pleasant and provides excellent customer service.he is very attentive and takes care of his customers very well.you are fortunate To have Mike as your employee.thanks. More

by RKPERNI21131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mikolowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at BMW of Farmington Hills and that Mike provided you with excellent customer service. We appreciate your kind words and hope to see you again soon! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 27, 2025

Professional staff Five stars on physical dealership Knowledgeable staff Quality products Encouraged test drives Efficient closing on vehicle More

by lmpage0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alonzo Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2025 -

BMW of Farmington Hills responded

Thank you for your amazing review! We're delighted to hear that you had a great experience at BMW of Farmington Hills. It's fantastic to know our professional and knowledgeable staff made an impact, and we appreciate your feedback on our quality products and efficient closing process. We look forward to seeing you again for your next visit! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 27, 2025

Involved. Responsive. Great communication a a a a a a. a a a a a a More

by CUTLER_ALAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mikolowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2025 -

BMW of Farmington Hills responded

Thank you for your review, Alan! I appreciate your feedback regarding the involvement and communication you experienced at BMW of Farmington Hills. We look forward to serving you again in the future. Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 27, 2025

Professional, Honest, and gets the job done I bought several vehicles from Illir & I keep going back for his professionalism and his ability to find what I'm looking for More

by samstone.hamade
Recommend Dealer
Yes
Employees Worked With
Illir
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Apr 27, 2025 -

BMW of Farmington Hills responded

Thank you for your great review! We're pleased to hear about your positive experiences with Illir at BMW of Farmington Hills. It's great to know his professionalism and ability to meet your needs keep you coming back. We appreciate you and look forward to assisting you with your future vehicle purchases. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 27, 2025

Tom Kelly, Ryan Jacob's and Brian Cummings all gave me EXCELLENT CUSTOMER SERVICE. Tom Kelly was there for me from the start of my BMW future. I have been recommending him to all of my family and friends. More

by cfields101
Recommend Dealer
Yes
Employees Worked With
Brian Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Cummings
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Apr 28, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful feedback! We are thrilled to hear that Tom, Ryan, and Brian provided you with excellent customer service at BMW of Farmington Hills. It's fantastic that you're recommending Tom to your family and friends; we truly appreciate your support. We look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 27, 2025

Informed and helpful I'll repeat what I said 4 times You are now wasting my time More

by brian.einhorn
Recommend Dealer
Yes
Employees Worked With
Ryan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Jacobs
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Apr 28, 2025 -

BMW of Farmington Hills responded

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April 27, 2025

The dealership and Ken were exceptional. They were prompt, went the extra mile, and kept me informed every step of the way. Just a great team overall—and Ken is truly an outstanding service More

by Scotdfine
Recommend Dealer
Yes
Employees Worked With
Ken
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Apr 27, 2025 -

BMW of Farmington Hills responded

Thank you for your review, Scot! We're glad you had an exceptional experience with our team at BMW of Farmington Hills and that Ken provided you with outstanding service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 26, 2025

Excellent service , staff very professional and freindly. Chad , our service advisor, provided 5 star service, keeping us updated on service process. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rosetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you, Christine, for your wonderful review! We're thrilled to hear that you received excellent service from our team at BMW of Farmington Hills and that Chad kept you well informed throughout the service process. We appreciate your kind words and hope to see you again soon! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 26, 2025

Could not be more pleased with the service and detail on our car. As ever the customer service was top notch. Have worked with this dealership since 2013 and the service has always been excellent. More

by XXXXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you so much for your outstanding review! We at BMW of Farmington Hills are thrilled to hear that you have consistently received top-notch customer service since 2013. It’s great to know that you’re pleased with the service and detail on your car. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 26, 2025

The usual friendly, efficient and professional service that I have enjoyed from this excellent dealership over many years of working with them. More

by XXXXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you for your amazing review! We're glad to hear that you've consistently enjoyed friendly and efficient service at BMW of Farmington Hills over the years. Your loyalty means a lot to us, and we look forward to continuing to provide you with the excellent service you’ve come to expect. See you next time! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

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