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BMW of Farmington Hills

Farmington Hills, MI

4.8
862 Reviews

38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 862 reviews

September 06, 2021

Ken Foster Aka Mr. Get it done, excellent service. My new BMW home. Go see the friendly staff at Erhard Farmington you want be disappointed. More

by Mr. C Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Sep 11, 2021 -

BMW of Farmington Hills responded

Mr. C Allen, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Farmington Hills!

September 06, 2021

We would recommend them in a heartbeat. Right from the start they were friendly, courteous, knowledgeable and easy to work with. They made buying a new car an enjoyable experience. More

by alpawlak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iler and Mike
Sep 11, 2021 -

BMW of Farmington Hills responded

Alpawlak, we are so pleased you enjoyed your visit to Erhard BMW of Farmington Hills! If you have any further questions, please give us a call. We're always happy to help!

September 05, 2021

Great experience. Ken was very courteous, respectful and great. He kept me updated throughout the process and answered all my questions thoroughly and with patience. More

by kakatalal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Sep 11, 2021 -

BMW of Farmington Hills responded

Hello Kakatalal, thank you; we appreciate your feedback!

September 05, 2021

Part of service was supposed to be checking air pressure in tires, particularly since I had to purchase one new tire and have all tires rotated and balanced. As I was driving down highway low pressure warni More

by durf2953
Recommend Dealer
No
Employees Worked With
Sad to say, I do not remember. Not good with names.
Sep 11, 2021 -

BMW of Farmington Hills responded

Hi Durf2953, we regret to hear that your recent experience was anything less than exceptional. We'd like the opportunity to turn your experience around. Please reach out to us at (248) 306-6800 at your earliest convenience to discuss how we can turn this experience into a positive one.

September 04, 2021

Everything was great except that I never received a call when it was ready. I received a e-mail at 2pm and didnt see it till 5pm. More

by Randy
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joy
Sep 11, 2021 -

BMW of Farmington Hills responded

Hello Randy, thank you; we appreciate your feedback. We hope to be of service to you again in the future. Best wishes, Erhard BMW of Farmington Hills

September 03, 2021

Top of the line service!! Chad is great! However, these dealership prices are very high. I do like taking my truck to the dealership for service. More

by jjarrett824
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Sep 11, 2021 -

BMW of Farmington Hills responded

Jjarrett824, we really appreciate your positive review!

September 02, 2021

Amazing experience. Matt was epic and will refer all my friends and family to him and Erhard. Finance manager was awesome too. He was always following up with us from the time we built the car till we rece More

by Waelhamade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Rosen
September 02, 2021

This dealership is exceptional, they went above and beyond to fix my car after I drove from Chicago to Farmington hills got there literally 5:57 pm when they close at six the service manager Chris was More

by Zialtr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager Chris
September 01, 2021

easy to work with and took care of my service request immediatly. called let me know when my car was ready. i di not have to call them. More

by bhubar2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joy
September 01, 2021

I was every pleased with the professional service that was given me. the service and repair was done on the same day, faster then I expected . More

by pkoza1562
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shad
Sep 01, 2021 -

pkoza1562 responded

all is great

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