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BMW of Farmington Hills
Farmington Hills, MI
862 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 862 reviews
September 06, 2021
Joy, my Service Advisor was extremely accommodating. I Joy, my Service Advisor was extremely accommodating. I did not have the correct appointment date and she made provisions to “get me in” so I did no Joy, my Service Advisor was extremely accommodating. I did not have the correct appointment date and she made provisions to “get me in” so I did not have reschedule/return. Also, the recently renovated service center is top notch! Thanks Joy! More
by E
Employees Worked With
Joy Dietricks
September 05, 2021
Great experience. Ken was very courteous, respectful and great. He kept me updated throughout the process and answered all my questions thoroughly and with patience. great. He kept me updated throughout the process and answered all my questions thoroughly and with patience. More
by kakatalal
Employees Worked With
Ken Foster
September 05, 2021
Part of service was supposed to be checking air pressure in tires, particularly since I had to purchase one new tire and have all tires rotated and balanced. As I was driving down highway low pressure warni in tires, particularly since I had to purchase one new tire and have all tires rotated and balanced. As I was driving down highway low pressure warning came on. Right front tire pressure low. All other tires had different pressures. It makes me wonder what else was done. More
by durf2953
Employees Worked With
Sad to say, I do not remember. Not good with names.
September 02, 2021
This dealership is exceptional, they went above and beyond to fix my car after I drove from Chicago to Farmington hills got there literally 5:57 pm when they close at six the service manager Chris was beyond to fix my car after I drove from Chicago to Farmington hills got there literally 5:57 pm when they close at six the service manager Chris was amazing took my car and try to see what was wrong with it diagnosis immediately there was a problem a leak in a hose that was causing my vehicle to overheat took the vehicle in even went out of his way to give me a ride to my hotel room service my vehicle and performed an oil change within six hours after opening up the next morning took me without an appointment based on an emergency situation period I cannot think this dealership enough, For the professionalism and the award-winning service that they actually showed me going above and beyond to service my vehicle period this is by far the best BMW dealership I’ve ever been involved with in the past 2527 years that I’ve been a BMW driver period thank you to everybody from this dealership you guys are the best you are exceptional 10 stars not five More
by Zialtr
Employees Worked With
Service manager Chris
September 02, 2021
Amazing experience. Matt was epic and will refer all my friends and family to him and Erhard. Finance manager was awesome too. He was always following up with us from the time we built the car till we rece friends and family to him and Erhard. Finance manager was awesome too. He was always following up with us from the time we built the car till we received it. More
by Waelhamade
Employees Worked With
Matthew Rosen
