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BMW of Farmington Hills

Farmington Hills, MI

4.8
862 Reviews

38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 862 reviews

September 12, 2021

I have purchased 4 BMWs through this dealership. Any time I have required service of any kind I have received 5 Star service and courtesy. I would highly recommend this dealership and their great service ce More

by Jspierpont
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
Sep 16, 2021 -

BMW of Farmington Hills responded

Hi Jspierpont, thank you for taking the time to leave a review for us at Erhard BMW of Farmington Hills. We're happy we could meet your expectations!

September 12, 2021

They are so nice and professional. I recommended them to anyone looking to buy, lease, or order a car. They have a very helpful and patient team. More

by marwan.alkes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Pinto
Sep 15, 2021 -

BMW of Farmington Hills responded

Hi Marwan.alkes, thank you so much for your positive comments about Erhard BMW of Farmington Hills!

September 11, 2021

Great service, friendly and professional staff. The shuttle service was very appreciated. Text communication is efficient especially while I’m working. Transparency in the work that needs to be done More

by Ajzim96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Andrew
Sep 16, 2021 -

BMW of Farmington Hills responded

Ajzim96, thank you for your kind words and this wonderful review!

September 11, 2021

Had an excellent experience at this dealership. The sales team was very responsive and returned my call even over Labor Day weekend. Definitely recommend doing business with Kayla, very polite and very profe More

by Djw326
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Pinto
Sep 16, 2021 -

BMW of Farmington Hills responded

Djw326, thank you for sharing your positive experience!

September 10, 2021

Erhard BMW is definitely one of the perfect BMW dealerships. Staff is very courteous and knowledgeable about the BMW vehicles. I got recently serviced my BMW 330 AWD serviced there and the experien More

by Car Enthusiast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Betts
Oct 10, 2021 -

BMW of Farmington Hills responded

Car Enthusiast, thank you for your kind words and this wonderful review!

September 10, 2021

Excellent service. Fast and friendly service. The staff is friendly and knowledgeable. They took care of the car recall at no cost to me. Mr. Foster at service was great. More

by jbeydoun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Foster
Oct 10, 2021 -

BMW of Farmington Hills responded

Jbeydoun, we are so pleased you enjoyed your visit to Erhard BMW of Farmington Hills!

September 10, 2021

It is always a pleasure doing business with Erhard BMW in Farmington Hills. Knowledgeable salespeople in a relaxed, welcoming environment makes shopping for a new car easy. More

by bg
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Kelly
Oct 10, 2021 -

BMW of Farmington Hills responded

Bg, we are so happy to read such a great review about Erhard BMW of Farmington Hills!

September 09, 2021

Great service experience today with Ken Barber! He was friendly and professional and helped me understand what to expect at what cost. Will definitely be back for more X5 servicing. More

by rodle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Foster was great!
Oct 10, 2021 -

BMW of Farmington Hills responded

Rodle, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Farmington Hills!

September 09, 2021

I always receive A1 service when I come for maintenance or problems. I have been a customer since 2004 at this location. Always Receive excellent service. My advisor Chad is the greatest!!! More

by L.bufford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
Oct 10, 2021 -

BMW of Farmington Hills responded

L.bufford, thanks for your praise and kind comments about our team.

September 06, 2021

Joy, my Service Advisor was extremely accommodating. I Joy, my Service Advisor was extremely accommodating. I did not have the correct appointment date and she made provisions to “get me in” so I did no More

by E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joy Dietricks
Sep 11, 2021 -

BMW of Farmington Hills responded

We appreciate your positive review about your recent experience with us!

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