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BMW of Farmington Hills

Farmington Hills, MI

4.8
862 Reviews

38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 862 reviews

September 28, 2021

New brakes, oil change and spark plugs on 2015 435i GranCoupe. Great service. Timely communication. Loaner provided. Dealership price was only a few more dollars compared to two independant shops. More

by pjcwmc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
Oct 10, 2021 -

BMW of Farmington Hills responded

Hi Pjcwmc1! We're so happy we were able to help you out!

September 28, 2021

I called and made an appointment with Shannon. She was great, showed me all available options and gave me necessary information about vehicle and process. 2 hours later, I was driving my new BMW home. Per More

by murat.bilgin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon, Mike
Oct 05, 2021 -

BMW of Farmington Hills responded

Murat.bilgin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Farmington Hills.

September 28, 2021

Erhard BMW has always been a value added dealership. This is my second BMW and they have always excelled at delivering what they promised. Thanks again More

by dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Oct 05, 2021 -

BMW of Farmington Hills responded

Dan, reviews like this give us motivation and help us ensure we provide high-quality care.

September 25, 2021

Ken Foster and his team provided excellent and prompt service for my vehicle as he always does. The loaner car was clean and ready to go when I dropped my car off. This allowed me to meet all of my sched More

by Susan
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Oct 10, 2021 -

BMW of Farmington Hills responded

Susan, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Farmington Hills.

September 25, 2021

Great car, good engine oil service, an overall pleasant experience. I recommend this dealership and the BMW car More

by rengalle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dennis
Oct 10, 2021 -

BMW of Farmington Hills responded

Rengalle, thank you for your kind words and this wonderful review!

September 24, 2021

Amazing team , they go above and beyond , brought the car to me at work after they finished More

by arefrayes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Oct 10, 2021 -

BMW of Farmington Hills responded

Arefrayes, thank you for your kind words and this wonderful review!

September 24, 2021

I came to Detroit and my vehicle had some issues where I was forced to catch flight and leave car at another auto shop. The shop I had taken it to couldn't find the issue to my overheating. I called Erhard More

by Mrs. Connie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 10, 2021 -

BMW of Farmington Hills responded

Mrs. Connie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Farmington Hills.

September 24, 2021

THIS IS NOT THE CLOSEST DEALERSHIP TO US, WE DRIVE OUT OF OUR WAY BECAUSE THE SERVICE IS SO GREAT More

by jrgeisler7464
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KEN FOSTER
Oct 10, 2021 -

BMW of Farmington Hills responded

Jrgeisler7464, it's experiences like yours that really keep us motivated! Jrgeisler7464, it's experiences like yours that really keep us motivated!

September 23, 2021

excellent service, Ken Foster provided excellent communication and service, his team is great! Very pleased!! More

by dsheesley64
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Oct 10, 2021 -

BMW of Farmington Hills responded

Hi Dsheesley64, we are very happy to have provided you with such a positive experience!

September 23, 2021

The service team was friendly and quick. I was able to run my errands with a loaner while my car was serviced which made me even happier. More

by Jacqlyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 10, 2021 -

BMW of Farmington Hills responded

Jacqlyn, thank you for your kind words and this wonderful review!

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