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BMW of Farmington Hills

Farmington Hills, MI

4.8
862 Reviews

38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 862 reviews

October 15, 2021

I’ve been to this dealership a number of times over the past 3 years and every time the experience is flawless. Always very satisfied and enjoy visiting. More

by Wlkc12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Oct 21, 2021 -

BMW of Farmington Hills responded

Wlkc12, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Farmington Hills.

October 15, 2021

Chad in Service helped me today with a nail in my tire. He got me in and out as quick as possible. Appreciate it More

by kchanning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
Oct 21, 2021 -

BMW of Farmington Hills responded

Kchanning, we are so happy to read such a great review about Erhard BMW of Farmington Hills!

October 14, 2021

Ken in the service department was very helpful and informative; he kept me up-to-date the entire time; it was a great experience. More

by dnolen96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
Oct 19, 2021 -

BMW of Farmington Hills responded

Hi Dnolen96, thank you so much for your positive comments about Erhard BMW of Farmington Hills!

October 13, 2021

Good experience, Jason was great to assist me, would have preferred the car to be ready on time, but the loaner provided made the delay fine. More

by vmarrel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason in service
Oct 19, 2021 -

BMW of Farmington Hills responded

Vmarrel, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Farmington Hills!

October 12, 2021

Felt very comfortable,CHAD was very professional and friendly and any questions I wasn’t sure of , he gave full details. My vehicle drives great ! Thank you for your service you all did a Fantastic job More

by crysta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Oct 19, 2021 -

BMW of Farmington Hills responded

Crysta, thank you for your kind words and this wonderful review!

October 12, 2021

painless, easy , Automobile was well prepped and very clean with a full tank of gas, my sales person was very knowledgeable about all the electronics and mechanics of the automobile a pleasure to work wi More

by akork78@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
matthew rosen
Oct 19, 2021 -

BMW of Farmington Hills responded

Hi Akork78@gmail.com, thank you so much for your positive comments about Erhard BMW of Farmington Hills!

October 11, 2021

Service was very timely for a safety recall repair and service representative was very courtious. More

by kevinjohnson5296
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Oct 19, 2021 -

BMW of Farmington Hills responded

Kevinjohnson5296, we are glad we could help!

October 11, 2021

Excellent scheduled service! Being late in the afternoon prior to closing, my service tech Joy, was also able to quickly resolve a minor issue upon picking up the vehicle. More

by ld.connelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joy
Oct 19, 2021 -

BMW of Farmington Hills responded

Ld.connelly, we're happy to hear you had such a positive experience with our team!

October 09, 2021

Ken is easy to work with and prompt. He earn five stars from me for his quick and efficient service. More

by Nazir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Oct 19, 2021 -

BMW of Farmington Hills responded

Hi Nazir, we are very happy to have provided you with such a positive experience!

October 08, 2021

Excellent job of responding to my inquiry. Very thorough and efficient! Took delivery on my vehicle 2 days ago and couldn’t be more pleased. More

by cocoray0400
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Bahr
Oct 19, 2021 -

BMW of Farmington Hills responded

Cocoray0400, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Farmington Hills!

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