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BMW of Farmington Hills

Farmington Hills, MI

4.8
862 Reviews

38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 862 reviews

October 22, 2021

Customer service was fantastic! I will be back for future service needs. The dealership is very clean and updated from service to sales floor area. The cashier was so kind and even signed me up for rewards. More

by MARKSLOU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 26, 2021 -

BMW of Farmington Hills responded

Markslou, thank you for your kind words and this wonderful review!

October 21, 2021

It is always reassuring when I bring my 2011 328xi to the service center at the dealership. Jason always explains the results. He is not only competent but also gifted in customer support. More

by Pmbgallery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Betts
Oct 25, 2021 -

BMW of Farmington Hills responded

Pmbgallery, we are so happy to read such a great review about Jason and the team at Erhard BMW of Farmington Hills!

October 20, 2021

Amazing sales service. The purchasing experience was effortless and accommodating. I would absolutely recommend Erhard to anyone looking to purchase a beautiful BMW in the future. More

by Deanna A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Spinale
Oct 21, 2021 -

BMW of Farmington Hills responded

Hi Deanna A, thank you so much for your positive comments about Erhard BMW of Farmington Hills!

October 20, 2021

people at this service center speak to money only, they will not even try to help the customer. More

by mycar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I dont want to say any name
Oct 21, 2021 -

BMW of Farmington Hills responded

Mycar, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (248) 306-6800. We look forward to hearing from you.

October 19, 2021

It was a very easy and smooth experience. The service provided was very professional and accommodating More

by sylfoley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Betts
Oct 21, 2021 -

BMW of Farmington Hills responded

Sylfoley, thank you for your kind words and this wonderful review!

October 19, 2021

Amazing service. Quick appts. Great communication. Repairs done well every time. Service staff very friendly More

by 9112gun
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joy.
Oct 21, 2021 -

BMW of Farmington Hills responded

9112gun, thank you for sharing your positive experience!

October 18, 2021

Really professional and fast everything went smooth and really fast I really recommend Erhard BMW More

by Ilir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramzy
Oct 21, 2021 -

BMW of Farmington Hills responded

Ilir, we are very happy we could provide you with a positive experience!

October 17, 2021

Great service and always proactive on your vehicle needs. Not pushy about getting the work done on the car. They tell you what it needs and then let you decide if and when you’re getting it done. More

by RM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joy
Oct 19, 2021 -

BMW of Farmington Hills responded

Rm, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Farmington Hills.

October 15, 2021

Great experience very helpful I enjoyed the whole process with a great salesperson Ramzy and great manager Rob. More

by Djon77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramzy,Rob
Oct 19, 2021 -

BMW of Farmington Hills responded

Djon77, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Farmington Hills.

October 15, 2021

Ken and the team are great. The service is exceptional and was kept upto date with the progress of my car service. More

by boosadikot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Oct 19, 2021 -

BMW of Farmington Hills responded

Hi Boosadikot, we are very happy to have provided you with such a positive experience!

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