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BMW of Farmington Hills

Farmington Hills, MI

Overview
Employees
Reviews
Vehicles
4.8
862 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 862 reviews

October 22, 2021

Great service. I have always taken my car here for service. Kept me informed on progress. Easy to get an appointment. More

by GallettB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
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Oct 26, 2021 -

BMW of Farmington Hills responded

Gallettb, thank you for your kind words and this wonderful review!

October 21, 2021

people at this service center speak to money only, they will not even try to help the customer. More

by mycar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont want to say any name
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Oct 21, 2021 -

BMW of Farmington Hills responded

Mycar, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (248) 306-6800. We look forward to hearing from you.

October 21, 2021

It is always reassuring when I bring my 2011 328xi to the service center at the dealership. Jason always explains the results. He is not only competent but also gifted in customer support. More

by Pmbgallery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Betts
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Oct 25, 2021 -

BMW of Farmington Hills responded

Pmbgallery, we are so happy to read such a great review about Jason and the team at Erhard BMW of Farmington Hills!

October 20, 2021

Amazing sales service. The purchasing experience was effortless and accommodating. I would absolutely recommend Erhard to anyone looking to purchase a beautiful BMW in the future. More

by Deanna A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Spinale
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Oct 21, 2021 -

BMW of Farmington Hills responded

Hi Deanna A, thank you so much for your positive comments about Erhard BMW of Farmington Hills!

October 20, 2021

Amazing service. Quick appts. Great communication. Repairs done well every time. Service staff very friendly More

by 9112gun
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joy.
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Oct 21, 2021 -

BMW of Farmington Hills responded

9112gun, thank you for sharing your positive experience!

October 19, 2021

It was a very easy and smooth experience. The service provided was very professional and accommodating More

by sylfoley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Betts
Report | Print
Oct 21, 2021 -

BMW of Farmington Hills responded

Sylfoley, thank you for your kind words and this wonderful review!

October 18, 2021

Really professional and fast everything went smooth and really fast I really recommend Erhard BMW More

by Ilir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramzy
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Oct 21, 2021 -

BMW of Farmington Hills responded

Ilir, we are very happy we could provide you with a positive experience!

October 17, 2021

Great service and always proactive on your vehicle needs. Not pushy about getting the work done on the car. They tell you what it needs and then let you decide if and when you’re getting it done. More

by RM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy
Report | Print
Oct 19, 2021 -

BMW of Farmington Hills responded

Rm, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Farmington Hills.

October 15, 2021

I’ve been to this dealership a number of times over the past 3 years and every time the experience is flawless. Always very satisfied and enjoy visiting. More

by Wlkc12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Report | Print
Oct 21, 2021 -

BMW of Farmington Hills responded

Wlkc12, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Farmington Hills.

October 15, 2021

Chad in Service helped me today with a nail in my tire. He got me in and out as quick as possible. Appreciate it More

by kchanning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
Report | Print
Oct 21, 2021 -

BMW of Farmington Hills responded

Kchanning, we are so happy to read such a great review about Erhard BMW of Farmington Hills!

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