Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Farmington Hills
Farmington Hills, MI
912 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 912 reviews
April 28, 2025
My service advisor told me he hope he never sees my face again. and he threw my keys to me. My car was filthy and I had to go out on the lot and find out where it was on my own. Someone needs to call me bec again. and he threw my keys to me. My car was filthy and I had to go out on the lot and find out where it was on my own. Someone needs to call me because I feel totally discriminated against 248-727-7810 Richard Brown, the worst service I have ever had in my life More
by JUSTDETAILS1
Verified CustomerEmployees Worked With
April 28, 2025
Cody was great no pressure. Would have liked more detail red flag on bc the was an accident with the vehicle. Apparently I receive complimentary oil changes. This was told to me Would have liked more detail red flag on bc the was an accident with the vehicle. Apparently I receive complimentary oil changes. This was told to me by the finance gentleman but then again I don't know how many and how that works. I'll follow up with my sales rep on that end of the day on the closing purchase date. There was a lot of information done quickly I will follow up with BMW Farmington Hills to get clarification. More
by Archsam1157
April 28, 2025
I had a terrific experience with this dealership. Alonzo was very responsive and informative. He made the entire process easy and fun. Alonzo was very responsive and informative. He made the entire process easy and fun. More
by deanna1830
April 27, 2025
Mike is excellent in taking care of his customers And I am very much pleased with his services. am very much pleased with his services. More
by RKPERNI21131
Employees Worked With
April 27, 2025
I really like Ken Foster he’s very nice, helpful and knowledgeable. Definitely if possible he deserves more than five stars knowledgeable. Definitely if possible he deserves more than five stars More
by DTLAJA
Employees Worked With
April 27, 2025
Mike is very pleasant and provides excellent customer service.he is very attentive and takes care of his customers very well.you are fortunate To have Mike as your employee.thanks. service.he is very attentive and takes care of his customers very well.you are fortunate To have Mike as your employee.thanks. More
by RKPERNI21131
Employees Worked With
April 27, 2025
Professional staff Five stars on physical dealership Knowledgeable staff Quality products Encouraged test drives Efficient closing on vehicle Knowledgeable staff Quality products Encouraged test drives Efficient closing on vehicle More
by lmpage0
April 27, 2025
Involved. Responsive. Great communication a a a a a a. a a a a a a Responsive. Great communication a a a a a a. a a a a a a More
by CUTLER_ALAN
Employees Worked With
April 27, 2025
The dealership and Ken were exceptional. They were prompt, went the extra mile, and kept me informed every step of the way. Just a great team overall—and Ken is truly an outstanding service They were prompt, went the extra mile, and kept me informed every step of the way. Just a great team overall—and Ken is truly an outstanding service leader. Thank you, Ken! More
by Scotdfine
Employees Worked With
Ken
April 27, 2025
Professional, Honest, and gets the job done I bought several vehicles from Illir & I keep going back for his professionalism and his ability to find what I'm looking for several vehicles from Illir & I keep going back for his professionalism and his ability to find what I'm looking for More
by samstone.hamade
Employees Worked With
Illir
