Back

BMW of Farmington Hills

Farmington Hills, MI

4.9
917 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
Contact Dealership

38700 Grand River Ave.

Farmington Hills, MI

48335

Directions

By Type

Showing 917 reviews

July 04, 2025

Shannon is very knowledgeable, professional and personable. She worked diligently to make my purchase an outstanding experience. More

by davelevstek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Polsgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Richardson - Knowledgeable, Professional, Helpful
June 30, 2025

It was an outstanding experience from start to finish. I came prepared with my clean trade-in vehicle with Title and drove home in a beautiful new BMW. The whole process took less than 3 hours. My sale More

by w8vkd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Polsgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful review! We're thrilled to hear that you had an outstanding experience at BMW of Farmington Hills. It's great to know that Shannon provided you with top-notch service and that you drove home in a beautiful new BMW. We appreciate your kind words and hope to see you again soon! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

June 30, 2025

Shannon was very nice and personable. A pleasure to work with. Very responsive and knowledgeable. More

by maureenmay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Polsgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

BMW of Farmington Hills responded

Thank you, Maureen! We truly appreciate your kind words about Shannon and your experience at BMW of Farmington Hills. It's wonderful to hear that you found her personable and knowledgeable. We look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

June 30, 2025

Shannon was helpful, friendly and very accommodating. She was very educated on the product and helped my wife set up the features. Sales transaction was very transparent and easy. More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Polsgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

BMW of Farmington Hills responded

Thank you, Steve! We greatly appreciate your kind words about your experience at BMW of Farmington Hills. We’re delighted to hear that you found our team helpful and knowledgeable. Your satisfaction is important to us, and we hope to assist you and your wife again in the future. Thank you for choosing us! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 29, 2025

The dealership is well maintained. No pushy sales pitch. The sales person is very good to work with/ More

by Poornima
Recommend Dealer
Yes
Employees Worked With
Ryan Jacobs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ilir Doresi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

BMW of Farmington Hills responded

Thank you for your fantastic review! We're thrilled to hear that you appreciated the well-maintained environment at BMW of Farmington Hills and enjoyed working with our sales team. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 28, 2025

Cody was great no pressure. Would have liked more detail red flag on bc the was an accident with the vehicle. Apparently I receive complimentary oil changes. This was told to me More

by Archsam1157
Recommend Dealer
Yes
Employees Worked With
Rob Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Johnson
Apr 28, 2025 -

BMW of Farmington Hills responded

Thank you for your feedback! We're glad to hear that Cody provided you with a great, no-pressure experience at BMW of Farmington Hills. We appreciate your diligence in seeking more information regarding the vehicle's history and oil change details. Please feel free to reach out to us anytime for clarification; we're here to help. We look forward to assisting you further and hope to see you again soon! Sincerely, Rob Johnson, Sales Manager 248-699-3009 rjohnson@foxmotors.com

April 28, 2025

I had a terrific experience with this dealership. Alonzo was very responsive and informative. He made the entire process easy and fun. More

by deanna1830
Recommend Dealer
Yes
Employees Worked With
Ryan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alonzo Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

BMW of Farmington Hills responded

Thank you for your amazing review! We're delighted to hear you had a terrific experience at BMW of Farmington Hills. It's great to know that Alonzo provided you with responsive and informative service, making the process enjoyable. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 28, 2025

This was my 1st interaction w/bmw of Farmington Hills. Bryan made the experience exceptional More

by doggy9t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful review! We're thrilled to hear that your first experience with BMW of Farmington Hills was exceptional and that Bryan made a positive impact. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 27, 2025

Mike is excellent in taking care of his customers And I am very much pleased with his services. More

by RKPERNI21131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mikolowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful feedback! We're thrilled to hear that Mike provided you with excellent service. At BMW of Farmington Hills, we strive to ensure our customers are well taken care of. We appreciate your support and hope to see you again soon! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 27, 2025

I really like Ken Foster he’s very nice, helpful and knowledgeable. Definitely if possible he deserves more than five stars More

by DTLAJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2025 -

BMW of Farmington Hills responded

Thank you for your kind words! We truly appreciate your feedback about Ken Foster. It's fantastic to hear that he provided you with exceptional service at BMW of Farmington Hills. We'll make sure to share your compliments with him. We look forward to seeing you again soon! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

1
...