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BMW of Fairfield
Fairfield, CA
78 Reviews
BMW of Fairfield is dedicated to providing you with the best automotive shopping experience by simplifying transactions and ensuring a personalized, transparent, and efficient experience. We empower our guests throughout their vehicle ownership through our One Promise? philosophy in Sales – One Price. One Person. One Hour.® A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business.
One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind.
Our commitment to exceptional service continues long after the sale. SchompWay? service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 78 reviews
November 26, 2022
Was happy with the dealer, Brittany was amazing to deal with! Will recommend her and BMW of Fairfield to others! If I had the money to buy a second car today I would be right back talking to Brittany with! Will recommend her and BMW of Fairfield to others! If I had the money to buy a second car today I would be right back talking to Brittany More
by Esteindorf
Employees Worked With
Brittney Fisher
November 06, 2022
They didn’t even have time to talk to me. Kept saying will get back to me but never did . Called me a week later when I already had purchased the vehicle from another dealer Kept saying will get back to me but never did . Called me a week later when I already had purchased the vehicle from another dealer More
by Ravi
Employees Worked With
October 31, 2022
Greg Locastro and the team at Fairfield BMW made the process or ordering and buying a new X5 very painless. Thank you! process or ordering and buying a new X5 very painless. Thank you! More
by Justin
September 25, 2022
Greg Locastro, was incredibly helpful. He made us feel welcome and comfortable, He was able to explained everything clearly. We will definitely come again and have Greg help us He made us feel welcome and comfortable, He was able to explained everything clearly. We will definitely come again and have Greg help us More
by Vguadamud
Employees Worked With
September 23, 2022
From the moment we walked into the dealership, we were given top notch service from Kelly and the rest of the staff. Everyone was helpful, friendly, efficient and very courteous! This was the best experie given top notch service from Kelly and the rest of the staff. Everyone was helpful, friendly, efficient and very courteous! This was the best experience I’ve ever had at any car dealership. More
by margchapin
Employees Worked With
Kelly Kilker
September 20, 2022
Friendly and fast service. Angel and Dakota made the process seem so seamless. Great Job! Angel and Dakota made the process seem so seamless. Great Job! More
by bedoya.nicole
June 13, 2022
Brittany Fischer was amazing. She helped me decide between two very similar cars. She listened to what I was saying and used that information to make her recommendation. I always She helped me decide between two very similar cars. She listened to what I was saying and used that information to make her recommendation. I always dread going to the dealership but not anymore. The customer service made the drive from San Leandro to Fairfield worth it. More
by AMJ1975
Employees Worked With
Brittney Fisher and Kevin (sales manager)
May 26, 2022
I'm not much of a tire kicker. I've had my eye on the M340i since it came out and it finally came time to try one out. I don't like tricks, slight of hand, or double talk, especial I've had my eye on the M340i since it came out and it finally came time to try one out. I don't like tricks, slight of hand, or double talk, especially when there's a reasonable amount of money involved. Greg Locastro at BMW of Fairfield was an obvious seasoned salesman, but I never got the feeling that he had anything but customer satisfaction as his primary goal. A complete pleasure to work with. He knew the car and the brand. In the rare case I asked a question he did not know, he immediately went and found someone who could. After a quick credit check, all of the financials were put on a big screen with Greg. No hand offs, no manager conferences. Greg handled the entire transaction. All the costs were clearly displayed and we went through each line for an explanation. Mix, match, adjust, and come to a happy medium. This was the first time I have ever bought a car at a dealer where there were NO surprises. The total cost of the car was clear and I knew exactly what I was paying for. Of course, the M340i is a brilliant car. The product is amazing and the dealer experience was top notch. Couldn't be happier. -Travis Clark More
by clark_environmental
Employees Worked With
Greg Locastro
