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BMW of Fairfield

Fairfield, CA

4.7
78 Reviews
BMW of Fairfield is dedicated to providing you with the best automotive shopping experience by simplifying transactions and ensuring a personalized, transparent, and efficient experience. We empower our guests throughout their vehicle ownership through our One Promise? philosophy in Sales – One Price. One Person. One Hour.® A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business. One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind. Our commitment to exceptional service continues long after the sale. SchompWay? service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
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2399 Auto Mall Parkway

Fairfield, CA

94533

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Showing 78 reviews

July 04, 2024

Purchased a certified pre owned vehicle. Gave me an outstanding deal on a trade. Very happy with that however my whole experience wasn’t perfect. Their clean guys washed the car yes, but it More

by Praetorian
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lance Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ybanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

BMW of Fairfield responded

Thank you for your feedback. We're glad to hear that the trade-in deal met your expectations, but we're sorry about the detailing and key issues with your certified pre-owned vehicle from BMW of Fairfield. Your concerns are important to us, and we'll work on improving these areas moving forward. Please reach out to me so that I can ensure your key is delivered promptly. Nick Sandoval - General Manager - (707) 402.1549

July 02, 2024

I had the best experiance at BMW Fairfield! I shopped around at 5 other dealerships in my area and this was by far my favorite. Henry was so awesome, he helped me find my dream car, as if he wa More

by Kristinazikic888
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

BMW of Fairfield responded

We're delighted to hear that Henry and the team at BMW of Fairfield made your car-buying experience so enjoyable. Thanks for recommending us! Enjoy your dream car!

July 02, 2024

Purchased my second car here this past weekend and had another great experience. Straight forward, no haggling games, and they work hard to find you the best financing terms. More

by Shaun_chedister
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colt Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

BMW of Fairfield responded

Shaun, thanks for choosing BMW of Fairfield again! We're glad to hear you had another smooth and straightforward experience with us. Enjoy your new car!

July 01, 2024

Leased an i4 and Everything was simple and transparent. Made the experience super easy! Nathan was super helpful and accommodating! More

by Ryan28leung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan DeFreitas
Jul 02, 2024 -

BMW of Fairfield responded

Ryan, we're delighted to hear that Nathan made your leasing experience smooth and transparent at BMW of Fairfield. Enjoy your new i4!

July 01, 2024

Lance and Hector worked with me beyond my expectations. They were patient, professional, and made every effort to create the deal I desired. I really enjoyed the experience and highly recommend Fairfield B More

by mharris7000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

BMW of Fairfield responded

Thank you for the high praise! We're delighted to hear that Lance and Hector exceeded your expectations at BMW of Fairfield. Enjoy your new ride, and we appreciate the recommendation!

June 29, 2024

Best dealership experience I’ve ever had! Felt very welcome, no pressure, and very accommodating. More

by karysma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

BMW of Fairfield responded

Thank you for taking the time to review BMW of Fairfield! It really means a lot to hear that you're happy.

June 28, 2024

Convenient, Professional, loved dealing with one employee throughout process. Personable Greeter, comfortable Couch area instead of desk with two chairs. Handy snacks while you wait More

by julierentsit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus McCrary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

BMW of Fairfield responded

Thank you for sharing your experience! We're glad to hear that the team at BMW of Fairfield made your visit comfortable and convenient. Enjoy those handy snacks next time you're in!

June 26, 2024

Greg is wonderful! He takes his time to ensure you are not just simply purchasing a car but purchasing a car that makes sense for you. Very knowledgeable - a wonderful More

by MashalK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Locastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

BMW of Fairfield responded

We're delighted to hear that Greg provided such a wonderful experience at BMW of Fairfield. Thanks for the recommendation and kind words!

June 26, 2024

Everyone is very friendly and the dealership is easily accessible. Look forward to seeing the new service department. More

by marnieanelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Locastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

BMW of Fairfield responded

Marnie, thanks for the kind words! We're glad you found BMW of Fairfield friendly and convenient. We look forward to showing you our new service department soon!

June 15, 2024

Lance is a rockstar! Ordered my X5 50e in December with a June delivery. He kept me informed every step of the way during the order process. And I feel that he was advoca More

by GaryP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

BMW of Fairfield responded

Gary, we're delighted to hear that Lance provided such excellent service throughout your BMW of Fairfield experience. Enjoy your new X5 50e!

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