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BMW of Fairfield
Fairfield, CA
78 Reviews
BMW of Fairfield is dedicated to providing you with the best automotive shopping experience by simplifying transactions and ensuring a personalized, transparent, and efficient experience. We empower our guests throughout their vehicle ownership through our One Promise? philosophy in Sales – One Price. One Person. One Hour.® A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business.
One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind.
Our commitment to exceptional service continues long after the sale. SchompWay? service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 78 reviews
July 31, 2024
Great experience with, Henry. Very professional dealership. Answered all of my questions and helped me get my ideal car. Very professional dealership. Answered all of my questions and helped me get my ideal car. More
by Chike.odiwe
July 27, 2024
I always receive excellent customer service from Service Dept, Parts Dept, and recently the Sales Team. Angel was absolutely a pleasure to work with. He was very patient with me while trying to decide on a Dept, Parts Dept, and recently the Sales Team. Angel was absolutely a pleasure to work with. He was very patient with me while trying to decide on a new electric vehicle or an older gas vehicle. I will absolutely recommend anyone to this dealership. More
by cdhhills
July 18, 2024
Excellent customer service from the time you enquire about a car till you take ownership (and even after) from every employee in the dealership. Hassle free car shopping. Would totally recommend this de about a car till you take ownership (and even after) from every employee in the dealership. Hassle free car shopping. Would totally recommend this dealer to anyone looking to buy a car. More
by jay
July 16, 2024
The best car buying experience I've ever had! All staff I encountered were very friendly and helpful. The process was easy, no pressure, and did not take an eternity. I walked in knowing exactly All staff I encountered were very friendly and helpful. The process was easy, no pressure, and did not take an eternity. I walked in knowing exactly what I wanted and they delivered! More
by BarbieStewart
July 15, 2024
Greg is phenomenal! ! He went above and beyond. I couldn’t be any happier with the whole process. He kept me in the loop from start to finish. Sent me pictures and video ! He went above and beyond. I couldn’t be any happier with the whole process. He kept me in the loop from start to finish. Sent me pictures and video during the whole process. Thank you Greg!! you have a customer for life! More
by Vannak.k83
July 11, 2024
10/10 recommend! Since the time I walked in, I had a great experience. Special thanks to Marcus and Steven. Since the time I walked in, I had a great experience. Special thanks to Marcus and Steven. More
by ef.juniorr
Employees Worked With
July 10, 2024
Lance was awesome! He was very professional and knowledgeable! Purchasing a car isn’t my favorite thing to do and Lance made it easy. Lance was extremely friendly and p He was very professional and knowledgeable! Purchasing a car isn’t my favorite thing to do and Lance made it easy. Lance was extremely friendly and pleasant to do business with! Thanks Lance! We love our new car!! More
by Tamie S
Employees Worked With
July 08, 2024
I had the best experience at BMW Fairfield. I worked with Karla. She’s the best! She made me feel at ease through the whole process. I worked with Karla. She’s the best! She made me feel at ease through the whole process. More
by Anabella
July 07, 2024
Very good service and very easy process. This is one of the best dealership experiences I have had. This is one of the best dealership experiences I have had. More
by kingdeep54
July 07, 2024
Amazing experience! I was quickly greeted and match with a sales advisor. My sales advisor Lance did an amazing job from start to finish. Lance is passionate about what I was quickly greeted and match with a sales advisor. My sales advisor Lance did an amazing job from start to finish. Lance is passionate about what he does and his actions stands with his words. I’ve bought a few cars in my time. I will say this was by far the smoothest car buying experience I’ve had in a very long time. In the market for a new BMW, Go see lance. More
by dominique.sellers1
