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BMW of Fairfield

Fairfield, CA

4.7
81 Reviews
BMW of Fairfield is dedicated to providing you with the best automotive shopping experience by simplifying transactions and ensuring a personalized, transparent, and efficient experience. We empower our guests throughout their vehicle ownership through our One Promise? philosophy in Sales – One Price. One Person. One Hour.® A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business. One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind. Our commitment to exceptional service continues long after the sale. SchompWay? service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
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2399 Auto Mall Parkway

Fairfield, CA

94533

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Showing 81 reviews

December 16, 2024

This dealership is fantastic! !! We were so happy to have Rich assist us with our car purchase. His caring personality was amazing and deeply appreciated. Everyone here made su More

by Tammie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Hanke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

BMW of Fairfield responded

Tammie, thank you for sharing your wonderful experience with Rich and the team at BMW of Fairfield! We're delighted to know that Henry and Nick also contributed to making your car purchase a positive one. Enjoy every mile in your new vehicle!

December 13, 2024

Could not have picked a better dealership. Tony Richardson and Steven Staples were THE BEST. More

by Helene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaiya Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

BMW of Fairfield responded

Helene, thank you for choosing BMW of Fairfield and leaving us a five-star review! It's great to know you enjoyed working with Tony and Steven. They are both the best!

November 24, 2024

Never had my experience been easier than at BMW of Fairfield. Tony stated the transparency of the dealership and all I had to do is deal with him and his manager. They eased the stress of buying and t More

by joaogo3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaiya Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

BMW of Fairfield responded

We're delighted to hear that Tony and the team at BMW of Fairfield made your experience stress-free. Thank you for sharing this feedback! Enjoy your new ride!

November 15, 2024

Everything went smooth. Thanks to Tony and Hector for all the help they have extended. They were very patient, walked us through the process since we haven’t bought a car in More

by Cpbalmaceda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Inanez
Nov 15, 2024 -

Cpbalmaceda responded

Yes

Nov 15, 2024 -

BMW of Fairfield responded

It's fantastic to hear that Tony and Hector made your experience at BMW of Fairfield smooth and satisfying. We're delighted you felt well-guided through the process, especially after a decade! Enjoy your new ride!

November 12, 2024

Angel provided excellent service and was graciously patient with our indecision. Highly recommended to all!! More

by klwestad
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ybanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaiya Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

BMW of Fairfield responded

Thank you for the wonderful feedback! We're delighted to hear that Angel provided excellent service and made your experience at BMW of Fairfield a positive one. We appreciate your recommendation!

November 08, 2024

Great service and I’m happy with my car. Tony led me through the lengthy purchase process thoughtfully and competently. More

by blacklab.bradley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

BMW of Fairfield responded

We're delighted to hear that Tony provided you with excellent service during your purchase at BMW of Fairfield. Enjoy your new car, and thank you for choosing us, Bradley!

November 06, 2024

Took about 2 hours start to finish. No heavy pressure. Went as I had expected More

by Jfmacosix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

BMW of Fairfield responded

Thank you for your confidence in BMW of Fairfield, and for your business. We are grateful to have you as a customer!

November 03, 2024

Greg was amazing! ! He helped me find my dream car quickly and got me a great price! I left the dealership wanting to email his contact info to all of my friends! More

by Theo.wine101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Locastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

BMW of Fairfield responded

We're delighted to hear that Greg made your experience at BMW of Fairfield so memorable! It's fantastic that he helped you find your dream car and secured a great deal. Enjoy the ride, and thanks for spreading the word about us!

November 02, 2024

I didn't think dealers like this existed anymore. The purchase process was very easy with no pressure and Greg gave me excellent customer service. More

by Ray0680
Recommend Dealer
Yes
Employees Worked With
Greg Locastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

BMW of Fairfield responded

We're delighted to hear that Greg and the team at BMW of Fairfield provided you with a seamless, pressure-free experience. Thank you for sharing your positive feedback! Enjoy your new vehicle!

October 26, 2024

Garrick is a good salesman I really appreciate him for helping me find The right SUV for my wife for her birthday More

by Frederick R Butlerp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrick LeNoir
Oct 28, 2024 -

BMW of Fairfield responded

Frederick, we're delighted to hear that Garrick helped you find the perfect SUV for your wife's birthday at BMW of Fairfield. Thank you for sharing this wonderful feedback!

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