Back

BMW of Fairfax - Service Center

Fairfax, VA

not yet
rated
348 Reviews

348 Reviews of BMW of Fairfax - Service Center

Sort by
November 05, 2019

Great service provide by Alan. Entire transaction was smooth and timely. Keep up the good work. I will keep coming back for the great service. More

by Bmwx1
Recommend Dealer
Yes
Employees Worked With
Alan
Feb 26, 2020 -

BMW of Fairfax responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 05, 2019

Service Appointment Staff was very friendly and professional. Elena is friendly, professional and knowledgeable. I also met with a technician who was also knowledgeable More

by hmogen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elena Tanase
Feb 26, 2020 -

BMW of Fairfax responded

Hmogen, we are so pleased you enjoyed your visit to BMW of Fairfax! If you have any further questions, please give us a call. We're always happy to help!

November 02, 2019

Derrick was super helpful resetting my inspection dates and getting my drivers side seat belt untangled. It was done in timely fashion and even though it was still raining they vacuumed inside the car. Mu More

by Magda
Recommend Dealer
Yes
Employees Worked With
Derrick
Feb 26, 2020 -

BMW of Fairfax responded

Magda, thank you for the high star rating! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 02, 2019

Rather nice size and the ppl are actually nice. I’d definitely recommend this place. Service was fast and friendly. I would visit again, thanks More

by Scole25815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick
Feb 26, 2020 -

BMW of Fairfax responded

Scole25815, we're happy you found our staff to be so supportive during your experience here at BMW of Fairfax. If you have any further questions, please give us a call. We're always happy to help!

October 25, 2019

Charles Review of Maintenance completed at BMW of Fairfax Walid Khalil provided me with outstanding support and assistance with the repair of my X-5. He was friendly, professional, and answered all the quest More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walid Khalil provided me with outstanding support and assistance.
Feb 26, 2020 -

BMW of Fairfax responded

Charles, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

October 22, 2019

Excellent service Shea was very helpful and I would recommend him and your service department to anybody. I walked away with no concerns at all and appreciate all of th More

by Customer John 1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shea Lueder
Feb 26, 2020 -

BMW of Fairfax responded

Customer John 1234, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 22, 2019

BMW service and body shop My car needed transmission work so I decided to get some body work done. Everything was excellent! Jerrell and Henry were excellent and kept me infor More

by PoohBear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrell, Henry
Feb 26, 2020 -

BMW of Fairfax responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 22, 2019

Service Excellence service, I drop the car for service and got the loan car that is even better than my X3 2018. After 1 day, they called me for pick up the c More

by BMW
Customer Service
Recommend Dealer
Yes
Employees Worked With
Danika Clark
Feb 26, 2020 -

BMW of Fairfax responded

Bmw, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Fairfax. We look forward to your next visit! Take care!

October 18, 2019

Superb, Service Advisor, Jarrell Latham Jerrell remained courteous, calm and collective as he trouble shoots a minor hiccup in my car service today - misplaced keys. He delivered my car to More

by Lodonnel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrell Latham
Feb 26, 2020 -

BMW of Fairfax responded

Lodonnel, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

October 18, 2019

The car alarm was going on when locked Jessica the service advisor was outstanding and extremely courteous. She managed to find a loaner on a tight day. They keep you informed through text More

by Mahesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Feb 26, 2020 -

BMW of Fairfax responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

...
9
...