BMW of Fairfax - Service Center
Fairfax, VA
348 Reviews of BMW of Fairfax - Service Center
Service Appointment Staff was very friendly and professional. Elena is friendly, professional and knowledgeable. I also met with a technician who was also knowledgeable Staff was very friendly and professional. Elena is friendly, professional and knowledgeable. I also met with a technician who was also knowledgeable and professional. Overall a good experience. More
Derrick was super helpful resetting my inspection dates and getting my drivers side seat belt untangled. It was done in timely fashion and even though it was still raining they vacuumed inside the car. Mu and getting my drivers side seat belt untangled. It was done in timely fashion and even though it was still raining they vacuumed inside the car. Much appreciated Thank you for exceptional service. More
Charles Review of Maintenance completed at BMW of Fairfax Walid Khalil provided me with outstanding support and assistance with the repair of my X-5. He was friendly, professional, and answered all the quest Walid Khalil provided me with outstanding support and assistance with the repair of my X-5. He was friendly, professional, and answered all the questions that I asked of him. I highly recommend Walid when seeking to repair your BMW and I also recommend BMW of Fairfax for any repair work as required. More
Excellent service Shea was very helpful and I would recommend him and your service department to anybody. I walked away with no concerns at all and appreciate all of th Shea was very helpful and I would recommend him and your service department to anybody. I walked away with no concerns at all and appreciate all of the help. More
BMW service and body shop My car needed transmission work so I decided to get some body work done. Everything was excellent! Jerrell and Henry were excellent and kept me infor My car needed transmission work so I decided to get some body work done. Everything was excellent! Jerrell and Henry were excellent and kept me informed through the process. More
Service Excellence service, I drop the car for service and got the loan car that is even better than my X3 2018. After 1 day, they called me for pick up the c Excellence service, I drop the car for service and got the loan car that is even better than my X3 2018. After 1 day, they called me for pick up the car. My car now is running smooth. Thanks! More
Superb, Service Advisor, Jarrell Latham Jerrell remained courteous, calm and collective as he trouble shoots a minor hiccup in my car service today - misplaced keys. He delivered my car to Jerrell remained courteous, calm and collective as he trouble shoots a minor hiccup in my car service today - misplaced keys. He delivered my car to my home personally! Nice, competent Service Advisor! More
The car alarm was going on when locked Jessica the service advisor was outstanding and extremely courteous. She managed to find a loaner on a tight day. They keep you informed through text Jessica the service advisor was outstanding and extremely courteous. She managed to find a loaner on a tight day. They keep you informed through text and email. Quick turnaround. Much appreciated. More