BMW of Fairfax - Service Center

Excellent Service Friendly, courteous, and professional staff! They communicated with me all throughout the service visit. The waiting area was clean, comfortable, and Friendly, courteous, and professional staff! They communicated with me all throughout the service visit. The waiting area was clean, comfortable, and spacious. I will definitely bring my vehicle back here again. More

Repairs Fast and courteous service from Lazslo. He was knowledgeable and helpful and only recommended what was really required to be done. Honesty and integri Fast and courteous service from Lazslo. He was knowledgeable and helpful and only recommended what was really required to be done. Honesty and integrity in a dealer is key and I will keep coming back More

Best BMW sales and service team From the moment I walked in to the service department to the moment I left the sales department I was dealt with by the best BMW can offer. Konrad th From the moment I walked in to the service department to the moment I left the sales department I was dealt with by the best BMW can offer. Konrad the service manager truly made me feel that I was in great hands and he dealt with the situation from start to finish. Anyone coming for service should ask for him. I can honestly say thanks to the General Manager, Mike, I was able to get a new car. One of the nicest people I've met at BMW. He found the best option for me and gave me a great deal on my car. You can tell why this is one of the best BMW locations in the country. Sam the sales consultant walked us through the entire purchasing process from choosing the car to the day I picked it up. James the finance manager was incredible. Helped find the best financial options for my car and made us feel at home. Overall the entire BMW team was incredible and I will be making the long drive for any and all car needs because they were exceptional. More

They did a good job about being up front with me about everything and honest at 2 pm on a Friday, which is hard. They did an excellent job washing my car. I'll be back for a car wash for sure. Good se everything and honest at 2 pm on a Friday, which is hard. They did an excellent job washing my car. I'll be back for a car wash for sure. Good services. More

Good Service Experience Overall Came in to have routine service done on my X1. It went well and I didn't need to wait long. I would recommend others go to as well. Came in to have routine service done on my X1. It went well and I didn't need to wait long. I would recommend others go to as well. More

Best Service ever! Excellent Service! I was very satisfied with the service I received. Everything was done well and my BMW 328i coupe was washed and delivered on time!! Excellent Service! I was very satisfied with the service I received. Everything was done well and my BMW 328i coupe was washed and delivered on time!! Thank you! More

2012 335i Convertible with roof leak. Shea Lueder was professional & exceptional. Keep me up to date. Systematically diagnosed and isolated the issues and fixed it! Also had a 2020 X3 l Shea Lueder was professional & exceptional. Keep me up to date. Systematically diagnosed and isolated the issues and fixed it! Also had a 2020 X3 loaner. More

Great customer service As always, Frankie Johnson takes great care of my wife's car! I have taken all my BMW's to Frankie over the years and can highly recommend her as a se As always, Frankie Johnson takes great care of my wife's car! I have taken all my BMW's to Frankie over the years and can highly recommend her as a service advisor. More

Tyler was very helpful in scheduling and explaining the required maintenance. He made the service process more transparent and easy to understand. He provided me with updates as I waited for the service to required maintenance. He made the service process more transparent and easy to understand. He provided me with updates as I waited for the service to be completed. More

Great service and friendly staff. Thomas is particular was supper helpful and kept me informed with every step. I appreciate all the help and great service. was supper helpful and kept me informed with every step. I appreciate all the help and great service. More