BMW of Fairfax - Service Center
Fairfax, VA
348 Reviews of BMW of Fairfax - Service Center
I brought my BMW M3 for open airbag recall with appointment. The service advisor was helpful and friendly. It took about 1 hour to complete the recall which is amazing. appointment. The service advisor was helpful and friendly. It took about 1 hour to complete the recall which is amazing. More
Mark provide great customer support during our service Recently completed a routine service appointment at BMW of Fairfax. Mark provide great support and was extremely knowledgeable about the work that wa Recently completed a routine service appointment at BMW of Fairfax. Mark provide great support and was extremely knowledgeable about the work that was going to be completed on the vehicle. More
Major Repair The transmission on my 2014 W 528ix died. Robert, one of the senior mechanics at BMW of Fairfax did an excellent job on the repairs. He kept me info The transmission on my 2014 W 528ix died. Robert, one of the senior mechanics at BMW of Fairfax did an excellent job on the repairs. He kept me informed during the repair process. More
Good Efficient Visit Got an appointment exactly when I wanted it. The work was not a typical service by miles because of our unusually low pattern of mileage use. Warran Got an appointment exactly when I wanted it. The work was not a typical service by miles because of our unusually low pattern of mileage use. Warranty covered new battery, key fob batteries, lube and oil change. Had to pay only for VA safety inspection and fuel system treatment and service. The work was done quickly--I didn't even get to finish the reading I had brought with me. The drove perfectly on the way home. More
Diagnosing alternator on 325xi The FFX Bmw group are professional, prompt and excellent to work with. Got the car back up and running perfectly. I really appreciate their service The FFX Bmw group are professional, prompt and excellent to work with. Got the car back up and running perfectly. I really appreciate their service and professionalism. More
The recall service for my car was performed with the great communication for the expected timeline and on time delivery. The loaner car also helped a lot during the service period great communication for the expected timeline and on time delivery. The loaner car also helped a lot during the service period More
Nichole did an excellent job. Confident the techs working on the car met BMWs expectations. Too early to tell any improvement in car performance. We LL know after driving awhile. working on the car met BMWs expectations. Too early to tell any improvement in car performance. We LL know after driving awhile. More
Great service - friendly, customer-oriented, and professional. Love my service advisor - I followed her from another dealership. I know I can count on BMW of Fairfax to make sure my car is safe professional. Love my service advisor - I followed her from another dealership. I know I can count on BMW of Fairfax to make sure my car is safe and in top condition. More
Great service I had my BMW X3 service at Fairfax service location and service advisor Elena T took care of my car , She had Professional service done and very frie I had my BMW X3 service at Fairfax service location and service advisor Elena T took care of my car , She had Professional service done and very friendly manor, great service advisor More
Very pleased with today’s service appointment. Not only did Nicole do a good job of monitoring the oil change, she also followed up on two recall notices for the car. did Nicole do a good job of monitoring the oil change, she also followed up on two recall notices for the car. More