BMW of Fairfax - Service Center
Fairfax, VA
348 Reviews of BMW of Fairfax - Service Center
10k service Found staff friendly, helpful, professional and enthusiastic about BMW products. Staff listened attentively to my concerns giving me good information Found staff friendly, helpful, professional and enthusiastic about BMW products. Staff listened attentively to my concerns giving me good information about what I thought were problems. My other concerns were addressed by maintenance technicians. More
Seervice at BMW of Fairfax The facility is pleasant to visit and all the employees are extremely polite and helpful Auto service was what one should expect from a BMW dealer. T The facility is pleasant to visit and all the employees are extremely polite and helpful Auto service was what one should expect from a BMW dealer. They performed a State inspection and tended to other periodic maintenance items, all while I waited. More
Lazslo is the man! Lazslo Was awesome! A true professional and nice guy. He had me in an out in a jiff. The front desk woman held my bad so I could change in and out of Lazslo Was awesome! A true professional and nice guy. He had me in an out in a jiff. The front desk woman held my bad so I could change in and out of biking gear and hit the WOD. This service department is terrific. More
Good service Thanks for the services. It was quick and precise. Didn’t have to ask questions. David was informative and honest with the timing of the services that Thanks for the services. It was quick and precise. Didn’t have to ask questions. David was informative and honest with the timing of the services that will be provided More
Excellent Customer Support and Service Customer support is excellent and courteous. Took care of the vehicle well and gave constant updates related to the service tasks. Jerell took extra Customer support is excellent and courteous. Took care of the vehicle well and gave constant updates related to the service tasks. Jerell took extra care in answering all my questions. Excellent Service !!! Will always stop by for service going forward. More
Outstanding Service I love BMW for 2 reasons: the car itself is absolutely thrilling to drive, and the level of service at BMW Fairfax Service Center provides is phenomen I love BMW for 2 reasons: the car itself is absolutely thrilling to drive, and the level of service at BMW Fairfax Service Center provides is phenomenal. I had VW and Audi before a BMW; their level of service does not even begin to compare to BMW's. I have had the pleasure to have Lazslo Bablos as my service adviser for the last 5 years and he’s been outstanding. Their service department is professional, installations are spotless and they are always courteous. I also appreciate always getting back a clean car with my service. BMW will continue to earn my business. More
attach lose front bumper The estimate was prepared quickly and the required part located within minutes. the bumper was reattached within 1/2 hour..Excellent work by service a The estimate was prepared quickly and the required part located within minutes. the bumper was reattached within 1/2 hour..Excellent work by service adviser and technician performing the repair. More
Professional Service. Fairfax BMW is a no-pressure service provider. Knowledgeable and professional in their assessment and analysis. They answer questions and explain wh Fairfax BMW is a no-pressure service provider. Knowledgeable and professional in their assessment and analysis. They answer questions and explain why service is required. They're prompt, courteous and professional - first rate! More
Very professional organization All work completed as promised. Excellent customer lounge and complementary snacks. Wish all dealer service departments were like this one. Part of th All work completed as promised. Excellent customer lounge and complementary snacks. Wish all dealer service departments were like this one. Part of the BMW experience. More
Simply Outstanding This is a service department that refers to their clients as "guests" and treats them like family. Their work is thorough and delivered on time. Loane This is a service department that refers to their clients as "guests" and treats them like family. Their work is thorough and delivered on time. Loaner cars are offered, but the amenities at the dealership offer an appealing option simply to wait for smaller jobs to get done. The service department is as good as it gets. More