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BMW of Fairfax - Service Center

Fairfax, VA

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348 Reviews

348 Reviews of BMW of Fairfax - Service Center

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May 31, 2018

10k service Found staff friendly, helpful, professional and enthusiastic about BMW products. Staff listened attentively to my concerns giving me good information More

by Jperbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elena Tanase
May 31, 2018

Seervice at BMW of Fairfax The facility is pleasant to visit and all the employees are extremely polite and helpful Auto service was what one should expect from a BMW dealer. T More

by Ordinary customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor Tyler Parow
May 30, 2018

Lazslo is the man! Lazslo Was awesome! A true professional and nice guy. He had me in an out in a jiff. The front desk woman held my bad so I could change in and out of More

by Kh32174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lazslo
May 30, 2018

Good service Thanks for the services. It was quick and precise. Didn’t have to ask questions. David was informative and honest with the timing of the services that More

by Mcmillim23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Goldberg
May 25, 2018

Excellent Customer Support and Service Customer support is excellent and courteous. Took care of the vehicle well and gave constant updates related to the service tasks. Jerell took extra More

by PK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerell Latham, Dennis Tabligan
May 25, 2018

Outstanding Service I love BMW for 2 reasons: the car itself is absolutely thrilling to drive, and the level of service at BMW Fairfax Service Center provides is phenomen More

by Sebastian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laszlo Bablos
May 16, 2018

attach lose front bumper The estimate was prepared quickly and the required part located within minutes. the bumper was reattached within 1/2 hour..Excellent work by service a More

by reviwer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Blackwell
May 16, 2018

Professional Service. Fairfax BMW is a no-pressure service provider. Knowledgeable and professional in their assessment and analysis. They answer questions and explain wh More

by paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shea Lueder is the quintesential professional. Knowledgeable, professional and very curteous.
May 15, 2018

Very professional organization All work completed as promised. Excellent customer lounge and complementary snacks. Wish all dealer service departments were like this one. Part of th More

by TomG201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lazlo Babos
May 15, 2018

Simply Outstanding This is a service department that refers to their clients as "guests" and treats them like family. Their work is thorough and delivered on time. Loane More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Johnson, Robert
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