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BMW of Fairfax - Service Center

Fairfax, VA

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348 Reviews

348 Reviews of BMW of Fairfax - Service Center

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February 12, 2019

BMW Fairfax Service Great service department. Price is high but you get what you pay for. Highest recommendation. Shea Luder had good attention to detail. Always a good More

by Coloneljudge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shea Luder
Feb 26, 2020 -

BMW of Fairfax responded

Coloneljudge, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

February 11, 2019

BMW Fairfax Always courteous, flexible regarding drop off. Loaner car or enterprise rental available - they never leave you without transportation if you need it More

by theQ.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shea Lueder, Danika Edwards, Mark Stout
Feb 26, 2020 -

BMW of Fairfax responded

Theq., we're happy you found our staff to be so supportive during your experience here at BMW of Fairfax. If you have any further questions, please give us a call. We're always happy to help!

February 08, 2019

On time; well-done Service Advisor was prompt and patient in detailing requirements. Had the work done and returned to me with a few hours as he stated. Great service More

by padler643
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Feb 26, 2020 -

BMW of Fairfax responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 01, 2019

Great Service Great service from beginning to end thanks to Danica and crew's immediate and efficient attention to detail. Service and repairs were done quickly an More

by SRX3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danika Clark
Feb 26, 2020 -

BMW of Fairfax responded

Srx3, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

January 30, 2019

Unexpected maintenance I had an unexpected and major maintenance issue and BMW of Fairfax got me in right away and set me up with an excellent loaner for five days. I reall More

by RMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica V
Feb 26, 2020 -

BMW of Fairfax responded

Rmw, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 30, 2019

Outstanding as always. Outstanding service assistance and service as usual. Walid Khalil was cordial, professional, and accommodating. I give my strongest recommendation to More

by Njk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walid Khalil
Feb 26, 2020 -

BMW of Fairfax responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

January 28, 2019

Top Notch Service Great job thanks to a great service advisor and mechanic. Superior loaner. Serviced and got a new tire in no time, Fast, friendly, and right the fi More

by fenix76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Capaldi, Robert (top mechanic)
Feb 26, 2020 -

BMW of Fairfax responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 24, 2019

Great Service and an awesome facility My customer service rep was very polite, honest and kept me apprised of what was going on with the car from a service and timing perspective. The w More

by bandit71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laszlo Babos
Feb 26, 2020 -

BMW of Fairfax responded

Bandit71, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2019

BEST BMW DEALERSHIP ACROSS THE BOARD I had to have my 328i serviced and the service adviser Andrea R is the absolute BEST! She took care of me and made sure all was completed. She makes More

by Officer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea R
Feb 26, 2020 -

BMW of Fairfax responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 10, 2019

Exceptional Service at Fairfax BMW Superb and timely service at a great price as usual at Fairfax! Got an oil change and power steering service... Although the service bay lanes were f More

by 325SMSgtX6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shea Lueder
Feb 26, 2020 -

BMW of Fairfax responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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