BMW of Fairfax - Service Center
Fairfax, VA
348 Reviews of BMW of Fairfax - Service Center
BMW Fairfax Service Great service department. Price is high but you get what you pay for. Highest recommendation. Shea Luder had good attention to detail. Always a good Great service department. Price is high but you get what you pay for. Highest recommendation. Shea Luder had good attention to detail. Always a good experience here. More
BMW Fairfax Always courteous, flexible regarding drop off. Loaner car or enterprise rental available - they never leave you without transportation if you need it Always courteous, flexible regarding drop off. Loaner car or enterprise rental available - they never leave you without transportation if you need it. Provide solid advice for preventive maintenance. More
On time; well-done Service Advisor was prompt and patient in detailing requirements. Had the work done and returned to me with a few hours as he stated. Great service Service Advisor was prompt and patient in detailing requirements. Had the work done and returned to me with a few hours as he stated. Great service and personnel. More
Great Service Great service from beginning to end thanks to Danica and crew's immediate and efficient attention to detail. Service and repairs were done quickly an Great service from beginning to end thanks to Danica and crew's immediate and efficient attention to detail. Service and repairs were done quickly and with my complete satisfaction. More
Unexpected maintenance I had an unexpected and major maintenance issue and BMW of Fairfax got me in right away and set me up with an excellent loaner for five days. I reall I had an unexpected and major maintenance issue and BMW of Fairfax got me in right away and set me up with an excellent loaner for five days. I really appreciated the service and being kept informed throughout. More
Outstanding as always. Outstanding service assistance and service as usual. Walid Khalil was cordial, professional, and accommodating. I give my strongest recommendation to Outstanding service assistance and service as usual. Walid Khalil was cordial, professional, and accommodating. I give my strongest recommendation to seek him out for your service needs. More
Top Notch Service Great job thanks to a great service advisor and mechanic. Superior loaner. Serviced and got a new tire in no time, Fast, friendly, and right the fi Great job thanks to a great service advisor and mechanic. Superior loaner. Serviced and got a new tire in no time, Fast, friendly, and right the first time. More
Great Service and an awesome facility My customer service rep was very polite, honest and kept me apprised of what was going on with the car from a service and timing perspective. The w My customer service rep was very polite, honest and kept me apprised of what was going on with the car from a service and timing perspective. The waiting area is phenomenal. It's large, clean and they offer espresso, coffee, water and sodas while you wait at no charge. They also offer WiFi and have several TVs to keep you occupied while you're waiting. More
BEST BMW DEALERSHIP ACROSS THE BOARD I had to have my 328i serviced and the service adviser Andrea R is the absolute BEST! She took care of me and made sure all was completed. She makes I had to have my 328i serviced and the service adviser Andrea R is the absolute BEST! She took care of me and made sure all was completed. She makes you feel like the BMW family every time I go in there. The service was great and got my car back sooner than expected! I can’t be happier with this dealership! More
Exceptional Service at Fairfax BMW Superb and timely service at a great price as usual at Fairfax! Got an oil change and power steering service... Although the service bay lanes were f Superb and timely service at a great price as usual at Fairfax! Got an oil change and power steering service... Although the service bay lanes were full, I got in and out relatively quickly; service completed, car vacuumed and washed sparkly! Once on the road, I could genuinely feel the difference in the ride. My X6 was finely tightened and tuned, handling much smoother and agile. Thanks again to my advisor Shea and the Service team at Fairfax! More